Manager, Dna Consulting Solutions

Blue Cross And Blue Shield Of North Carolina Durham , NC 27701

Posted 7 months ago

Additional Locations:

Job Description

The Manager, DnA Consulting Solutions will manage the business, clinical and operational analysis and business intelligence of the organization. Lead a centralized function that is the single point of contact for DnA division to the various business functions across the enterprise. This role will champion and support our overall analytic intelligence "insight IQ" through the implementation of an enterprise-facing analytic practice that develops analytics solutions and support decisions makers through actionable data interpretation. Manage the dissemination of analytical results through written and oral presentations and serve as recognized authority in the application of analytics to the related functional domain(s).

  • Directs clinical and operational analysis, knowledge, and support and leverages that information to improve the performance and service levels of the business. Provides value-added, actionable information to improve business efficiencies and accuracy in the processes and to provide independence in performance reporting.

  • Lead of a team that consults with assigned business units to identify the most important data driven questions and define initiatives to solve business problems, and improve effectiveness

  • Oversee the development, maintenance and integrity of data sets used for analysis of enterprise programs, reports, internal and external research projects, and analytic studies

  • Implement the appropriate engagement model for assigned business functions with a focus on jointly identified value targets and customer satisfaction

  • Collaborate with business leaders to develop and validate operational goals and metrics and accountable for delivering against said goals and metrics

  • Manage the development of operational workflows, processes, and standard operating procedures (SOPs) as appropriate.

  • Coordinate with external and internal auditors and with others within the department to ensure timely delivery of data analysis and prevent duplication of effort

Hiring Requirements

  • Bachelor's degree

  • 7 years of experience in health care data analysis, business intelligence or other related field

  • If no degree, 9 years of experience as stated above

  • 3 years of experience in a leadership role either as a direct people leader

  • Experience with business intelligence and advanced analytic tools such as R, Python, SQL, SAS and Tableau

Hiring Preferences

  • Masters degree in Public Health, Mathematics, Economics or an MBA with healthcare focus, or Masters degree in biostatistics.

  • Strong business acumen across a wide range of topics and functional areas.

  • Experience in Healthcare industry; prior experience as an analyst helpful.

  • Successful performance in prior position with analytical accountability required.

  • In-depth knowledge and understanding of business operations in the insurance industry.

  • An understanding of the company's key business processes, and its administrative policies and procedures.

  • Commitment to data accuracy and integrity

  • Must be customer service oriented as it relates to both our internal and external customers

  • Excellent problem solving and oral and written communication skills

  • Excellent professional demeanor

  • Demonstrated ability to manage cross-functional project teams.

  • Demonstrated ability to collaborate and negotiate with clinicians a plus

  • Demonstrates high level of flexibility to respond to rapidly changing business needs

  • The ability to develop and manage a customer-oriented, operationally efficient, technologically-advanced and team-based organization.

  • Excellent influencing and consultative skills;

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Team Leader Dna Consulting Solutions

Blue Cross And Blue Shield Of North Carolina

Posted 4 days ago

VIEW JOBS 10/16/2019 12:00:00 AM 2020-01-14T00:00 Additional Locations: Job Description Blue Cross NC is seeking a highly motivated Team Leader to join our Data & Analytics department. In this role you will be in the Business Consulting Solutions vertical and will be responsible for leading data analysis and reporting for Employer Groups. Our employees say working in Data and Analytics at Blue Cross NC is different. You'll have the chance to create the insights today that will transform health care tomorrow. You'll also build solutions that make a real difference in people's lives. * Use independent judgment and initiative to review, analyze and develop solutions for business systems. Identify and quantify the business impact of those solutions. * Lead initiatives for analysis and development of business processes to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met. * Lead department projects and supports corporate projects through all phases of the project life cycle. * Act as expert for the supported line of business and Insights Analysts. * Act as departmental lead on large, complex area projects. * Ensure efficiency of tools for supported business area use and for advanced trend analysis. * Train/Coach others on appropriate testing protocol, execution and test plan creation. * Provide analytical support and ad hoc analysis including design and database queries to extract necessary data. * Use business knowledge to determine project requirements, resolve business issues and identify changes or barriers to success. * Negotiate requirements with customers to ensure optimal value. * Determine project requirements, resolve business issues and identify changes or barriers to success. * Provide consultative services to management in support of all business strategies. * Identify complex trends and make recommendations to business areas to effectively assist them with decision making on operational or other business issues * Monitor and perform in-depth analysis of data for customers to determine areas of improvement or where investigation is needed. Hiring Requirements * Bachelor's degree in biostatistics, epidemiology, quantitative social science, computer science, information systems, math, statistics, business or finance and 5 year of data management experience and analyzing large data sets in a business environment. * If no degree, 7 years of data management experience and analyzing large data sets in a business environment. * Previous experience supervising staff or leading projects. Hiring Preferences * Advanced degree. * Experience in the health care industry. * Evidence of independent research, and analytical, problem solving skills. * Experience in SAS/SQL, R, Python or other programming language. * Advanced understanding of relational database systems and uses. * Knowledge of tactical and strategic strategies Blue Cross And Blue Shield Of North Carolina Durham NC

Manager, Dna Consulting Solutions

Blue Cross And Blue Shield Of North Carolina