Reporting to the Sales Director, the Sales Manager is primarily responsible for driving business growth by managing and developing a team of Loan Officers who originate mortgage loans to a nationwide market. This position is critical to the success of the sales organization, and will be expected to work cross functionally and partner with other business leaders to drive efficiency and production throughout the organization.
JOB FUNCTIONS AND RESPONSIBILITIES:
Daily sales management of Loan Officers including adherence to key metrics, time blocks, scheduling, sales and technical skills
Development and improvement of overall processes including sales strategy, phone systems and lead generation systems
Management of leads distributed to the team including disposition of leads, transfer rate and lead management protocols
Responsible to provide ongoing coaching to Loan Officers to drive efficiency and increased sales production
Work with Loan Officers and Processing Department on loan level issues
Recruiting, training and developing of Loan Officers
Measuring and reporting of daily team production and participation in monthly leadership meetings
Active participation in Retail Leadership team to assure achievement of operating plan and strategic evolution
Responsible for all regulatory compliance functions for their teams including, but not limited to initial disclosures sent timely, rate lock disclosures sent timely, State of IL predatory lending compliance and quality assurance.
High school diploma, GED or military equivalent experience required; bachelor's degree preferred
Minimum 1-2 years' experience managing, leading and developing a team of sales professionals; leadership experience with loan officers in a call center environment preferred
Successful, proven track record of managing team sales production and meeting, exceeding production goals
Proficient computer skills including Microsoft Office Suite, and other mortgage/banking software
Multi-state experience and license preferred
Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Ocwen Financial Corporation