Manager Digital Health 2

JOB SUMMARY

This role will be accountable for ensuring the success of a program that involves a group of related projects, subprograms, and program activities. This role will also be accountable for building and maintaining excellent relationships with clients, vendors, and other departments to help collectively further BSWH's strategic initiatives. There will be a heavy emphasis on problem solving capabilities (e.g. gather market research on best practice, identify root cause behind issues, link with industry leaders to validate assumptions, right-to-left thinking). They are also expected to mentor and directly manage Product Owners, new managers and other project resources to aid in professional development and perform HR duties where appropriate. This role will be routinely expected to run multiple squads under different programs producing different products.

ESSENTIAL FUNCTIONS OF THE ROLE

• Manages multiple programs in the Digital Health Portfolio (product management as dictated by business needs)

• Accountable for management, development and overall mentorship of managers and management consultants (MC's) assigned to squads

• Provide constructive feedback to managers and MC's as needed; assist managers and MC with project escalations and problem solving as needed

• Drives long term planning and strategic product vision creation for product improvements and strategies, with oversight from VP as needed

• Establishes product budget and tracks to ensure budget is on track and aligned with strategic goals

• Knowledge of interdependencies of healthcare landscape and its influence on portfolio

• Owns assorted departmental responsibilities as assigned (ie contract management, staffing/resourcing, demand management, budgeting etc.

• Conducts all human resources related activities, inclusive of interviews, supervision, performance evaluations, development, coaching, feedback, reward and recognition, scheduling, leaves, policy and procedure admin, etc.

• Partners with and runs client teams towards the identification of problems/opportunities from a Digital Innovation perspective

• Establishes a process for team-based structuring and defining of problem

• Closely maintains a pulse on digital disruption / innovation in healthcare

• Establishes external relationships with other thought leaders in Digital Health

• Provides advice or suggestions for improvements that meet customer and digital health goals

• Presents and explains findings to leadership team and team members

• Utilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions

• Knows the stakeholders, internal environment, processes, and technology stack of Baylor Scott & White Health

KEY SUCCESS FACTORS

• Previous experience managing multiple programs in the Digital Health Portfolio (program and project management as dictated by business needs)

• Accountable for management, development and overall mentorship of Digital Health managers and MCs assigned to squads

• Provide constructive feedback to managers and MCs as needed; assist MC with project escalations and problem solving as needed

• Previous experience driving long term planning and strategic product vision creation for product improvements and strategies

• Prior experience establishing product budget and tracking to ensure budget is on track and aligned with strategic goals

• Good knowledge of interdependencies of healthcare landscape and its influence on portfolio

• Owns assorted departmental responsibilities as assigned (ie contract management, staffing/resourcing, demand management, budgeting etc)

• Conducts all Human resources related activities, inclusive of interviews, supervision, performance evaluations, development, coaching, feedback, reward and recognition, scheduling, leaves, policy and procedure admin, etc.

• Partners with and runs client teams towards the identification of problems/opportunities from a Digital Innovation perspective

• Establishes a process for team-based structuring and defining of problems

• Closely maintains a pulse on digital disruption / innovation in healthcare

• Previous experience establishing external relationships with other thought leaders in Digital Health

• Provides advice or suggestions for improvements that meet customer and digital health goa

• Previous experience in presenting and explaining findings to leadership team and team members

• Utilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions

• Knows about the stakeholders, internal environment, processes, and technology stack of Baylor Scott & White Health

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 7 Years of Experience