Manager, DC Operations

Spartannash Oklahoma City , OK 73113

Posted 3 weeks ago

Through our MDV military division, SpartanNash is a leading distributor of grocery products to U.S. commissaries around the world. Providing service to both the U.S. and overseas locations, we are a purpose-driven, team-centered organization that respects individuality, demands integrity, encourages innovation and celebrates success. We exist to serve our military heroes and their families, whether at home or abroad.

Position Summary

Responsible for the day-to-day management of the distribution center operations to include labor management, shipping and receiving, and distribution center personnel. Partners with distribution management to oversee and/or recommend improvements to processes, warehouse facilities, equipment, etc.

Minimum Requirements


Bachelor's Degree (Preferred) Business Administration

Supply Chain Management, or other related field preferred or equivalent combination of education and experience.

Job Experience

Five years distribution center experience; two years supervisory/management experience.

Responsibilities and Essential Duties

Responsible for the day-to-day management of the distribution center operations including but not limited to labor management, shipping and receiving, warehouse facility and equipment maintenance. Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues.

Review and analyze operational reports to include warehouse productivity, labor allocations, budget and expenses, Key Performance Indicators (KPI), etc.; manage the warehouse operations and personnel to achieve company and department goals and objectives. Partner with other distribution management accordingly and develop improvement plans and processes in order to meet or exceed such goals and objectives.

Develop and maintain an effective working relationship with customers; may discuss customer service standards and/or performance against KPIs, support process for new accounts, and work with customers and Customer Service team on changes in delivery schedules.

Responsible to generate, analyze and/or summarize reporting data related to product shipment, volume rebate activities, and customer reports, working with transportation and corporate departments.

Ensure and enforce the execution of uniform warehouse processes according to company policy, practices and procedures to maintain on time delivery and accuracy of shipments. Work with warehouse supervisors on observations of warehouse processes and provide guidance and training to associates as needed.

Ensure the health, safety, cleanliness and security of the work environment. This may include, but is not limited to:

  • Work with maintenance team to maintain the physical condition of the warehouse facility and ensure equipment is in proper working condition. Ensure procedures for the efficient operation and utilization of all warehouse equipment is followed; address any issues or concerns promptly.

  • Work with Human Resources, Loss Prevention, Risk Management, etc. to establish safety and security procedures and policies regarding personnel, equipment and property and ensure compliance of such.

  • Oversee the sanitation team to ensure the cleanliness of the work environment.

  • Promote and reinforce safety and security awareness; report and/or address any issues or work-related injuries.

Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Work with Director Distribution to prepare and monitor operating, labor and capital expenditure budgets as required.

Maintain current knowledge of legal regulations, industry trends and best practices within Distribution Center operations; make recommendations to improve current processes and to ensure company legal compliance.

The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.

Knowledge, Skills Abilities

Strong written and verbal communication skills. Strong organization, prioritization and multi-tasking skills.

Good leadership abilities with capability to work in a hands-on environment. Strong analytical, decision-making, problem-solving, conflict management and business acumen skills. Ability to work across business units.

In-depth knowledge of distribution center operations; knowledge of warehouse management systems. Proficient in Word, Excel and PowerPoint. Ability to work a flexible schedule and ability to travel up to 15% as necessary.

Physical Requirement

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 20 pounds; may occasionally need to lift over 20 pounds (with or without assistance). The associate is frequently required to sit/stand/walk. May be required to travel. While performing the duties of this position, the associate is subject to an office environment and/or distribution setting and is rarely exposed to outside weather conditions; temperatures may vary within distribution center. The noise level in the work environment varies; office setting may be low to moderate; distribution center setting may be moderate to high.


General office equipment (i.e., computer, telephone, copy/facsimile machine, etc.)

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Manager, DC Operations