Manager - Data Processing

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Job Posting Title:

Manager

• Data Processing

Position Type:

Professional / Unclassified

Department:

LSUAM FA - Ops

• Auxillary Services (Margot Hsu Carroll (00005233))

Work Location:

0310O1 LSU Student Union

Pay Grade:

Job Description:

Job Summary:

LSU Auxiliary Services is seeking a hard-working, self starter to manage the IT needs of the unit. This position manages the design, configuration, and maintenance of systems, ensuring proper trouble resolution and project life cycle.

This position also manages all Auxiliary Services systems, process, and procedures. Participates with Information Technology Services resources in the planning, development and implementation of Auxiliary Services technology systems across 5 LSU campuses; network equipment; and backup/disaster recovery Serves as the single point of contact for end users to receive end user training and related documentation, maintenance and administrative support within the organization's computing environment. Supervises 1 Data Analyst.

Job Responsibilities:

Manage the design, configuration and maintenance of the LSU Auxiliary Services systems, including documentation, capacity planning and life cycle funding. In coordination with ITS, oversees data exchanges and integration with other technologies and systems across campus.

Automates data gathering, reporting, and advanced interface integration for Auxiliary Systems and stakeholders. Trains, supervises, leads and directs the work of one Data Analyst 1. 40%

Manage all application management and backups. Manage the design, development, release, and maintenance application systems.

Be familiar with a variety of the industry's concepts, practices and procedures. Evaluates new technologies to remain state of the art and in line with LSU's Flagship Agenda. Rely on experience and judgment to plan and accomplish goals. 20%

In coordination with ITS, maintain standard operation procedures for security, business continuity and disaster recovery framework for systems, networking and applications. Perform tests and updates for plans. Assists ITS in compliance with all requisite security standards, protocols and activities (PCI, EMV, encryption, password policies, access control). schedule systems maintenance, support, troubleshooting, and upgrades for workstations, laptops, servers, and peripheral equipment; troubleshoots network issues. 20%

Works on automation projects to increase productivity and efficiency of services offered by the department. Communicates with staff, Directors and Administration regarding status of on-going projects, technology risks and recommendations for technology integration for the Auxiliary Services department. In coordination with ITS, manage the implementation of future Auxiliary Services IT campus technology deployments. 15%

Other Duties as assigned 5%

Minimum Qualifications:

Bachelors degree 3 years of experience in application design and maintenance.

Preferred Qualifications:

Bachelor's degree in Computer Science, Information Systems and Decision Sciences or a related field.

5 years of experience providing technical support and administration for, including but not limited to, network authentication, web services, and applications utilized by a large campus.

Additional Job Description:

Special Instructions:

An offer of employment is contingent upon a satisfactory pre-employment background check and physical.

Pay will be commensurate with qualifications and experience.

A copy of your transcript(s) may be attached to your application (if available). However, official transcripts are required prior to hire.

Please provide your resume and three professional references including name, title, email address, and phone number.

For questions or concerns regarding the status of your application or salary ranges, please contact Margot Hsu Carroll at (225) 578-1650 or margotc@lsu.edu

Posting Date:

June 18, 2024

Closing Date (Open Until Filled if No Date Specified):

July 2, 2024

Additional Position Information:

Background Check

• An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits

• LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, next

Source Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer and SAME Agency:

LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu).

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.