Cover Whale New York , NY 11251
Posted 3 days ago
Who is Cover Whale?
Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers.
We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year-after-year. Join us in the mission!
Founded in 2019, Cover Whale recently closed a $15.5M seed funding round (the largest InsurTech seed round raised in North America) and is scaling rapidly. For more information, please visit www.coverwhale.com
Cover Whale is ranked 374th in Forbes 2023 America's Best Startup Employers 2023 (forbes.com).
About the Role:
This position is based in our New York City office and will oversee on-site and remote team members.
This is not a traditional customer service team. As an InsurTech innovator, we’re focused on leveraging technology to deliver an exceptional, “Digital First” customer experience to our agency partners and insureds.
In this role, you’ll be responsible for building a team of friendly, helpful, and solution-oriented Underwriting Associates in a contact center environment. The team provides quoting and policy service support to our agency partners and policyholders, and speed and accuracy are critical measures of success.
As part of our customer success-focused, the results-driven organization you’ll be responsible for maintaining a high standard of customer experience and driving sustainable, long-term customer adoption of Cover Whale products.
What We’re Looking For:
● Employee Assistance Program
● Flexible Vacation Policy
● 401k – Employer Match
● Generous Parental Leave
● Voluntary Critical Illness and Accident Insurance
The expected base pay for the role will be between $115,000-$130,000K at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include discretionary bonus and other Cover Whale-sponsored total rewards/benefits.
Cover Whale works to maintain the best possible environment for our employees, where individuals can learn and grow with the company. We strive to provide a collaborative environment where each person feels encouraged to contribute to their processes, decisions, planning, and culture.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.