Manager Customer Service - Amarillo,Tx

Clean Harbors, Inc. Amarillo , TX 79105

Posted 7 months ago

The Opportunity

Our Safety Kleen branch is seeking an Route Service Manager (internally referred to as Customer Service Manager) to join the team. This position will work in a fast-paced environment and will bring a high quality of service to customers. Ideal candidates understand what it takes to motivate and direct a staff. They understand that proper motivation involves training, development and setting goals. These individuals know that the key to success is making the customer top priority.

Why work for Safety Kleen?

  • Health and Safety is our #1 priority and we live it 3-6-5!

  • Competitive salary based pay with quarterly bonus opportunities

  • Comprehensive health benefits coverage after 30 days of full-time employment

  • Opportunities for growth and development for all the stages of your career

  • Generous paid time off, company paid training and tuition reimbursement

  • Positive and safe work environments

Key Responsibilities:

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.

  • Train, develop and manage Sales and Service Representatives;

  • Manage flow of service requests to ensure customers are serviced in a timely and efficient manner;

  • Conduct end-of-day check-in / morning check-out process with Service Representatives to ensure daily expectations are met and employees are prepared for the day;

  • Fulfill duties of Service Representatives as business demands require;

  • Provide field coaching and Driver training to Drivers;

  • Work to prevent and resolve Route Sales issues and complaints;

What does it take to work for Safety Kleen?

  • Route Sales/Service background

  • Previous leadership/supervisory experience required;

  • Strong customer service driven background;

  • Ability to obtain Class B CDL upon hire (paid CDL training provided);

  • Proficiency with Microsoft Windows and related programs;

Safety-Kleen Systems, a Clean Harbors Co., has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.

We have more than 4,300 employees across the United States, Puerto Rico, and Canada. Together, we are building on almost half a century of innovation by developing new products and services to serve the changing needs of our thousands of customers across a broad range of industries and markets, from local auto shops to major corporations and government agencies. Every day, we help our customers resolve their waste management needs and reduce their carbon footprint.PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK

We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Clean Harbors is a Military & Veteran friendly company.


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Manager Customer Service - Amarillo,Tx

Clean Harbors, Inc.