Manager, Customer Development- Pet Care

The Mars Agency Nashville , TN 37201

Posted 2 months ago

The Mars Agency is a global marketing practice, specializing in marketing to shoppers, consumers and retailers across the ever-expanding omni-commerce environment. Mars uniquely refers to this environment as the A-to-V Commerce SM space, which incorporates everything from Autonomous to Voice commerce.

Mars, proud of its independence and growth-for-clients focus, operates internationally across the Americas, Europe and Asia through its network of 13 offices.

We're looking for a Manager, Client Leadership- Pet Care to work with our client in Nashville.


  • Independently lead the shopper marketing planning process with client and/or retailer to build customized programs for the defined retailer/brand (and participate in brand/retailer sell-in as client relationship allows)

  • Approach and manage partnership relationships with other manufacturers or properties

  • Oversee the implementation of client key projects

  • Demonstrate persuasive written and oral communication with clients, while building strong working relationships

  • Utilize advanced financial knowledge of agency P&L components and understanding of how agency resource utilization impacts their team's overall profit performance

  • Prepare detailed post-program analysis that includes ROI, key learnings and future program recommendations

  • Present projects to senior management that positively impact client dynamics

  • Manage and develop lower level team members (as assigned by Director) including completing performance evaluations and reviews


  • Bachelor's degree in advertising, marketing, business, or related field

  • Minimum of 5 years of marketing or advertising experience, preferably agency experience in retailer promotions

  • Strategic thinking in the development of Shopper Marketing programs and management of day to day business; especially in the Pet Care industry

  • Sound decision-making skills based in agency, client, and industry knowledge

  • Passion about business and not satisfied with status quo - always thinking of ways to improve/grow assigned client/business

  • Strong computer skills and proficiency in Word, Excel and Power Point

  • Ability to manage time, adhere to strict timelines and work well under pressure

The Mars Agency is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.

The Mars Agency has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.


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Manager, Customer Development- Pet Care

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