Manager, Cord Blood Collection Sites

Duke University Durham , NC 27701

Posted 4 months ago

The Marcus Center for Cellular Cures (MC3) has an exciting opportunity for a motivated individual to fill a Sr. Clinical Research Coordinator position.

This individual will also serve as the Manager of the Cord Blood Collection Sites. The position is located at 2400 Pratt Street, Durham, N.C.


Develop and coordinate cord blood collection efforts of the Carolinas Cord Blood Bank (CCBB), including supervision, coaching and motivation of cord blood collection staff, outreach and education of potential donors and strengthening of relationships with hosting institutions. Responsibilities include human resource management of collection site staff, and development and implementation of continuous improvement strategies for staffed, hybrid and kit sites.


  • Oversee the team of Clinical Research Coordinators and Cord Blood Collectors at CCBB staffed collection sites. Develop Team leads as mid-level managers.

    Coach, mentor and motivate team members. Perform all personnel actions, including interviewing, hiring, and performance management. Develop and strengthen current communication channels to allow for sharing of best practices across sites.

    Visit collection sites regularly. Ensure that scheduling coverage for collections at all hospital sites is complete for each month.

  • Set goals for collection sites. With the assistance of the Marketing Manager, the Education Specialist and the Collection Sites Team Leads, develop and implement incentive programs to increase the number of banked cord blood units and to increase participation of hospital medical staff.

    Identify and share best practices across sites. In conjunction with Marketing Manager, Education Specialist and Collection Sites Team Leads, develop and oversee implementation of continuous improvement strategies for staffed, hybrid and kit sites.

  • Work closely with the Marketing Manager and the Education Specialist to develop programs with the goal of promoting the Carolinas Cord Blood Bank and to develop education tools that promote public awareness of cord blood banking the community. Present to community groups as needed to increase awareness of cord blood banking. Represent the Medical Director in interactions with hospital staff, on national and international cord blood collection committees, and at outside meetings and conferences.

  • Oversee the initiation of new collection sites. Work closely with the Education Specialist, the CCBB Marketing Manager and the Collections Logistics Manager to develop and implement a launch plan.

  • Maintain liaison with hosting hospital managers and staff to solve operating problems that may arise at any one of CCBB's collection sites. Ensure good relationships with staff at CCBB's hybrid sites is maintained and strengthened.

  • Work closely with CCBB Marketing Manager to provide regular updates to hospital staff and collection overview for directors, doctors and staff from affiliated sites and to develop educational tools that promote public awareness of cord blood banking in the community

  • Collaborate with Collections Logistics Manager on the development and modification of standard operating procedures (SOPs) related to collection of cord blood. Work closely with QSU staff, the Collection Logistics Manager and the Training Coordinator to prepare training materials for new and updated operating procedures.

  • Represent collections at outside and internal audits including FACT, FDA and QSU.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires one of the following:1.Completion of a Bachelor's degree and a minimum of four years ofresearch experience2.Completion of an Associates degree plus a minimum of six years ofresearch experience3.Completion of a Master's degree and a minimum of 2 years of ofresearch experience

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Manager, Cord Blood Collection Sites

Duke University