Manager, Continuing Education & Workforce Operations

Job Profile Summary

Under limited supervision, this position is responsible for assisting in managing and coordinating the operations of the Continuing Education department. Manages a range of diverse program development, activities and operations by matching learners/clients' needs with innovative programming Provides a diverse range of support which requires comprehensive administrative knowledge, organizational and operational skills in support of the department revenue and enrollment goals.

Coordinates and supports the Continuing Education department in the operations and activities of the department, , inventory tracking and management, department purchasing, preparing for upcoming terms, and department initiatives.

Minimum Education:

• Bachelor's degree in Business or related field required.

• An equivalent combination of experience and education may be considered

Minimum Experience/Training:

• Six years of related experience required; Prior experience in higher education preferred.

• Bilingual preferred (Spanish)

Essential Functions:

• Daily

• 20%: Manages a range of diverse program development, activities and operations by matching learners/clients' needs with innovative programming. Provides administrative and support services for budget and deliverables. Gathers and analyzes data through various techniques such as surveys, focus groups, environmental scans, etc., to assess need and target markets.

• Daily

• 20%: Provides and oversees support activities by adhering to policies and procedures, scheduling, following up on operational commitments, and ensuring inquiries are addressed and resolved in a timely manner for learners/clients.

• Weekly

• 15%: Utilizes knowledge and understanding in all matters related to select courses including class schedules, room assignments, and course materials to ensure quality of continuing education programs and student success.

• Monthly

• 15%: Prepares, evaluates and analyzes reports, documentation, and related materials to inform Broward College leadership on project progress at regular intervals, both in written and oral communication forms. Presentations to larger groups may occasionally be necessary.

• Other

• 5%: Coordinates Noncredit learning initiatives for all learners.

• Other

• 5%: Autonomously meet revenue and enrollment goals annually

• Other-5%: Reviews, analyzes, and evaluates the area's existing processes and makes appropriate recommendations for improvement.

• Other

• 5%: Demonstrates commitment to professional development

• Other

• 10%: Performs related duties as assigned and assists with temporary/short term projects.

Competencies:

Respect for Others

Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment

Teamwork

Cooperates and collaborates with individuals & groups that support the mission and values of the College

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents. Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives

Flexibility & Adaptability

Adapts approaches as situations in the work environment changes. Supports change based on environmental needs, emerging technologies, and system upgrades

Technical Expertise

Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)

Continuous Improvement & Learning

Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of department, division and the College

Job Title

Manager, Continuing Education & Workforce Operations

Position Number

P0082779

Job Status

Full time Temporary

Department

Continuing Education, Nursing

Location

Central Campus

Pay Grade

715

Salary

$52,900 - $62,158 (Salary rate commensurate with education and experience)

Work Shift

Work Schedule

Monday

• Friday

Hours Per Week

40

Posting End Date

Open Until Filled

Comments

To be considered for this position, a completed online employment application form along with a resume and transcripts are required.

Designated Essential Personnel

No

FLSA Status

Exempt

Position Classification

Professional Technical Staff (PTS)

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

Please note that multiple documents can be uploaded in the "Resume/CV/Transcript/License/Certification" section of the application

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

Diversity and Inclusion are a priority at Broward College

Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

For inquiries regarding Title IX and the college's non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.