Manager, Commercial IT

Allergan, Inc. Madison , NJ 07940

Posted 3 months ago

Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.

Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.

Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.

Position Overview

We are looking for a Manager, Commercial IT to be based in Madison, NJ. This position will work closely with the Revenue Management, Finance Operations, and Managed Markets business functions and cross-functional Information Technology team members to manage small and large initiatives to ensure that the Commercial IT systems being developed and already in place align with the requirements of the business community. In addition to managing projects and providing production support for Commercial applications, the Manager, Commercial IT will be responsible for helping to manage the relationship with the business and the technical relationship with vendors and service providers.

Main Areas of Responsibilities

  • Leverage in-depth technical knowledge of the Model N Flex platform and surrounding system landscape to provide high-quality technical solutions that meet business requirements and support business processes.

  • Provide detailed impact analyses of external changes on our environments.

  • Identify and recommend opportunities for technical innovation across the system landscape.

  • Help direct and manage the technical aspects of a combination of operational, integration, and new projects.

  • For new projects, responsible for defining technical solutions, providing work estimates, impact assessments, and overall guidance on technical direction.

  • Maintain IT operational excellence within the group and provide an escalation point for any issues related to IT services.

  • Interact with internal IT functions to gain awareness of other IT activities and how they make impact our application environment.

  • Ensure existing change management procedures are followed for all enhancements/bug fixes and all appropriate technical SDLC documentation is created.

  • Provide technical guidance to the application support team on day to day tasks.

  • Build and maintain strong relationships with clients including raising customer satisfaction levels, cultivating growth, as well as day-to-day communication as necessary.

  • Responsible for efficient and quick issue and problem resolution. Participate in meetings with business owners.

  • Lead and support other IT initiatives supporting Revenue Management as necessary.


The following listed requirements need to be met at a minimum level to be considered for the job:

  • 7+ years of experience in systems implementation and/or support

  • 5+ years in implementing and supporting the suite of Model N Flex (Revitas) Revenue Management systems

  • A solid understanding of the various Model N Flex systems and associated data models is a must.

  • 4+ years of management/supervisory skills.

Preferred Skills/Qualification

The below skills are attributes that are desired in the ideal candidate.

  • Strong SQL skills

  • A firm understanding of the systems development life cycle and proven technical experience.

  • Demonstrated project planning and project management skills

  • Experience in developing/working in a support model which spans across international time zones.

  • Strong oral and written communication skills with the ability to interface with multiple levels of management in IT and business.

  • Excellent facilitation and presentation skills.

  • Strong experience in decommissioning and retiring legacy systems.

  • Experience with integration and harmonization driven by Mergers and Acquisitions.

  • Experience working with and supporting Microsoft PowerBI analytics platform.

  • Experience working in a SOX-regulated environment.


  • Bachelor's degree required; masters preferred.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
IT Account Manager (Procurement)

Merck & Co., Inc.

Posted 1 week ago

VIEW JOBS 11/30/2018 12:00:00 AM 2019-02-28T00:00 Requisition ID: BUS003171 Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck's success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. This challenging opportunity will support the Source to Settle Procurement processes with in our Animal Health business. This role will report to the Director, Accounting to Report/Source to Settle (ATR/STS). The candidate will be responsible for supporting the SAP Atlas solution in the finance space. In this role, you will support the design and configuration executing testing and write technical documentation. You will also be translating business requirements into technical design of the global SAP template. Successful candidate is also responsible for deploying a system that meets the business strategy across functional teams. In this role, you will communicate and coordinate with business management, project executives and team leads to insure appropriate integration of processes and modules across organization. The candidate will have hands on configuration experience coupled with technical knowledge in the SAP Finance solutions. Areas of expertise may include: BI and middleware. The candidate will be responsible for the planning, directing, reviewing and reporting activities and work products of the perspective functional area. This position requires a driven individual who has passion in technology ,with advanced configuration skills and ability to implement without supervision the procurement component of SAP. To ensure success , your deep knowledge in SAP SRM and SAP ECC MM modules and the experience in full cycle implementation, project training and change management experience are valuable and will be required. Qualifications Education Minimum Requirement: * Bachelor's degree in business, computer science, engineering or a related discipline or equivalent experience Required Experience and Skills: * At least 5 years total work experience deploying SAP procurement * Must have hands on SAP configuration experience. * Must have experience in supporting users in a live system (production support/sustainment support). * Business Acumen in procurement end to end process * Strong oral, written and presentation skills needed. * Strong delivery and problem solving skills; Must have the ability to analyze complex business processes of all kinds * Strong communication and influencing skills Preferred Experience and Skills: * SAP certification within assigned area is a plus. * SAP Ariba implementation experience * SAP SRM knowledge * In-depth knowledge of the capabilities within Source to Settle & Order to Cash processes is desired. * In-depth knowledge of SAP's BI, BW reporting system is preferred and experience with middleware. Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we're inventing for life. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to Search Firm Representatives Please Read Carefully: Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means. Visa sponsorship is not available for this position. For more information about personal rights under Equal Employment Opportunity, visit: EEOC Poster EEOC GINA Supplement OFCCP EEO Supplement Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it's manifestations. Job: Business/Technical Analysis Other Locations: Employee Status: Regular Travel: Yes, 20 % of the Time Number of Openings: 1 Shift (if applicable): Hazardous Materials: No Company Trade Name: Merck Nearest Major Market: New Jersey Merck & Co., Inc. Madison NJ

Manager, Commercial IT

Allergan, Inc.