Manager, Commercial Education

Johnson & Johnson is currently seeking a Manager, US Commercial Education Ethicon to join our Commercial Education team located in Raritan, NJ or Cincinnati, OH.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The Manager, US Commercial Education Ethicon implements the learning strategy and educational programs that support the commercial business objective. He/She is responsible for "new hire sales rep" training and certification, national and regional training leveraging a blended learning approach. Individuals must have deep clinical knowledge in at least one major product platform. The position provides a development opportunity for the individual to oversee the STR program, work in cross-functional teams and gain deeper insight to the entire commercial organization.

DUTIES & RESPONSIBILITIES

• Responsible for communicating business related issues or opportunities to next management level

• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

• Performs other duties assigned as needed

• Collaborate with Sr. Manager Commercial Education, Regional Marketing and other functional leaders to develop and implement educational programs in support of business objectives.

• Supports Sales Training Representative (STR) program and ensures execution of program.

• Train sales representatives in areas of need to improve product & procedure knowledge and selling skills.

• Execute TTT programs to support global sales learning capability build aligned with EdTech strategy.

• Collaborate and act as an SME for curriculum design team to support the development of clinical training content.

• Partner with marketing to support product launch development and execution and training aligned to strategic priorities.

• Coach and train sales representatives to utilize sales force effectiveness tools to identify facility specific growth opportunities.

• Recommend new approaches, techniques and ideas that will assist the sales representative in meeting and exceeding sales objectives.

• Lead or support Ethicon Foundations, Advanced, and Master Programs as assigned through the blended learning approach.

• Lead or conduct specific training at local, regional and national meetings as assigned.

• Develop individual skills to become more effective in training, developing people, coaching, communicating, and team building.

• Demonstrate the ability to handle customer product questions and objections in a manner that is consistent with sales training methodology; conduct sales presentations using current sales methods.

• Conduct business in accordance with Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures.