Requisition Number 18-1117
Post Date 9/25/2018
Title Supervisor Positions (All)
Title Detail Manager Collateral Perfection & Post Close Review
We are Colorados largest locally owned bank and are still growing! We are seeking a well-rounded individual with an interest in lending and loan functions who possesses strong analytical and problem solving skills to join our expanding Loan Servicing area.
As a Denver Post Top Workplaces award winner seven years in a row (2012-2018), FirstBank provides many great benefits for being a part of our family. From employer-contributed retirement and health plans, some reduced fee banking services, paid time off, employer paid basic life insurance, short-term and long term disability policies, to holiday parties and more, you will be appreciated and made to feel at home at FirstBank.
Position includes FirstBank Headquarters employee benefits such as: FirstBank Fitness Center, Craft Caf and Deli, Game Room, 4th Floor Rooftop Patio, RTD/Light Rail Eco Pass with free shuttle from Oak Street Station.
The Manager, Servicing reports to an Officer or Director in Loan Servicing. The Manager will be responsible for oversight and enhancement of the post-closing process. This includes maintenance and expansion of customer service expectations, ensuring regulatory requirements are met, and utilizing training and internal error reporting to minimize risk. In addition, the Manager will be responsible for daily operations, staff management, and development of the Collateral Perfection and Post Close teams within Servicing.
Essential Duties and Responsibilities
Develop policies, strategies, and procedures related to regulatory compliance and company objectives as they relate to Collateral Perfection and Post Closing functions.
Proactively implement preventative measures and corrective action in the event of risk management or customer service concerns.
Design, plan, and manage self-testing to assess the effectiveness of department policies and regulatory compliance.
Communicate and collaborate with other leaders within Loan Operations to advance process and risk management enhancements.
Act as a subject matter expert for regulations associated with these teams functions, which includes researching both existing and proposed state and federal regulations as needed.
Interface with internal Audit, Senior Management, staff, and branch officers when necessary.
Provide productivity tracking, business plans, goals, and staffing projections.
Create and execute training for Loan Operations personnel and branch staff based upon identified knowledge gaps.
Manage the Collateral Perfection and Post Close teams within Loan Operations, including the hiring, training, motivating, evaluating, and development of employees and supervisors.
Mentor and develop Supervisors. Provide coaching and support as they participate in development activities. Communicate clear, concise, and consistent expectations across all teams.
Perform other duties and projects as assigned.
Understand and comply with all provisions of the Safety in the Workplace policy.
Salary commensurate with experience.
Minimum Qualifications of Position
Preferred Qualifications of Position
Experience in a bank loan operations department or lending function
Familiar with pertinent regulations that apply to FirstBanks lending footprint, including UCCC and UCC
Two years of supervisory experience
Knowledge and Skills
High degree of professionalism
Strong organizational skills, ability to manage multiple projects
Excellent customer-service skills and the ability to hold staff to high standards
Proven experience leading effective and efficient teams
Advanced written, oral, and interpersonal skills
Experience managing, developing, and working through team supervisors
Strong analytical skills
Working Conditions and Physical Requirements
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
Frequently remains stationary throughout a typical business day
Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
Occasionally positions self to access drawers and shelves of various heights
Frequently reaches for and handles paperwork and files
Constantly communicates with customers, coworkers, and management in-person and on the phone
Must be able to exchange accurate information
Work Hours Monday through Friday
Part Time No
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
FirstBank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with FirstBanks legal duty to furnish information. 41 CFR 60-I.35(c)