Manager Clinical Support - Large Animal

Position Title:

Manager Clinical Support - Large Animal

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Associate's degree and 5 years of related experience

Preferred Qualifications:

Degree directly related to Veterinary Medicine

Experience that demonstrates a working knowledge of veterinary hospital operations.

Experience in a clinical veterinary educational environment.

Supervisory experience, including hiring and conducting performance evaluations.

Experience scheduling employees, including multiple shifts and on call.

Additional years of experience directly related the duties of the position including animal care in a medical setting.

Job Description:

Summary

The Lloyd Veterinary Medical Center (LVMC) within the College of Veterinary Medicine at Iowa State University is now accepting applications for the position of Manager, Clinical Support in the Large Animal Hospital. This role involves coordinating clinical service activities and overseeing the scheduling and supervision of hospital staff, including veterinary technicians, animal caretakers, and student workers, to ensure high-quality animal care in a teaching environment.

Key responsibilities include:

• Coordinating the scheduling and execution of medical, diagnostic, and surgical procedures for patients.

• Reviewing equipment and facility needs, evaluating inventory and special order requests, and reporting deficiencies to the Associate Director of Hospital Operations. The incumbent will also develop plans to address these deficiencies.

• Assisting veterinary technicians in teaching and training students in various aspects of veterinary medicine and providing support to technicians in evaluating and giving feedback on student performance during rotations.

• Hiring, supervising, training, and coordinating technical support services.

• This position plays a critical role in maintaining the operational excellence of the Large Animal Hospital, ensuring both the welfare of the animals and the educational experience of the students.

It is essential that this position has a strong knowledge of veterinary technical duties and an understanding of the coordination of services in a hospital setting. The successful candidate will have a strong work ethic, be self-motivated, able to work independently or as a team, maintain confidentiality, and be detail oriented. Excellent interpersonal skills, organizational qualities, and effective oral and written communications are necessary to be successful in this position. The successful candidate will possess the ability to work with and directly supervise the work of others. The ideal candidate will have professional maturity with a leadership style that contributes to a positive culture, and have a compassionate, and empathetic nature towards the clients and patients of the Lloyd Veterinary Medical Center.

Example of Duties

• Provides oversight on coordinated care.

• Supervises employees engaged in technical clinical services.

• Coordinates the activities of a team of clinical staff to ensure the work complies with the organization's guidelines.

• Supervises team members; assigns tasks; and handles difficult cases.

• Monitors all activities to ensure the team's resources are used effectively.

Level Guidelines

• Aware of key annual objectives of department or work unit

• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports

• Focus on ISU's mission and meeting department or work unit goals

• Supervises a small department or work team

• Often is a working supervisor with direct, previous experience performing work of those supervised

• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management

• Requests approval for financial actions beyond a limited scope per policy

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS808

Application Instructions:

To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:

June 26, 2024

Posting Close Date:

July 16, 2024

Job Requisition Number:

R14946