Manager Clinic Operations I

Position Summary:

Responsible for the coordination, organization and implementation of policies and procedures relating to patient care, business and the fiscal aspects for the clinics and satellite facilities that are assigned.

Essential Functions and Responsibilities:

1.Selects, trains/orients and assigns department staff (either directly or through subordinate supervisor).

2.Enforces standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.

3.Responsible for the supervision of daily duties of employees engaged in activities related to accurate registration, insurance verification, and time of service collections.

4.Develops department goals and objectives, and enforces policies and procedures for department that include clinical and revenue cycle functions, quality assurance, environmental, and infection control policies.

5.Recommends department operating budget and ensures that department operates within budget.

6.Ensures that Office Coordinators and Operations Supervisors maximize staff productivity through job assignments and cross training. Ensures that Office Coordinators and Operations Supervisors are properly trained and that their staff members are accurately cross-trained.

7.Conducts analysis of daily operations and statistical satellite reports in order to make adjustment to any anticipated or unexpected changes from acceptable variances.

8.Assists in developing fiscal twelve months projections of procedural/patient volumes, expense budgets, staff benefit cost analysis, capital equipment purchase projections, annual and long-term strategic plans and satellite business plans.

9.Analyzes and details monthly productivity analysis reports, determining physician procedural utilization patterns, revenue cycle and clinic operations metrics

10. Directs maintenance of departmental facilities, equipment, supplies and materials in a condition to promote efficiency, health, comfort, and safety of patients and staff.

11. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

12. Documents performance measures for productivity and quality and provides feedback and corrective action as needed

Qualifications:

Required:

• High school diploma.

• Possess minimum of 5 years of experience in a medical setting.

• Excellent problem solving/interpersonal skills.

• Current Michigan driver's license and proof of valid automobile insurance.

• Insurable under McLaren's insurance program

Preferred:

• Associates or Bachelor's Degree preferred in business or health related field.

• Previous operations experience preferred.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time

• Requisition ID: 23009139

• Daily Work Times: 8:00 a.m. 4:30 p.m.

• Hours Per Pay Period: 80

• On Call: No

• Weekends: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.