Manager - Chief Steward Steward Commissary

Dovers Downs Inc Dover , DE 19903

Posted 2 months ago

Description

MAJOR FOCUS:

Responsible for supervising and coordinating the operations of the stewarding department.

ESSENTIAL FUNCTIONS:

  • Responsible for purchase requisitions of kitchen supplies and inventories.

  • Inspects kitchens and storerooms to ensure that premises and equipment are clean and in order, and that sufficient supplies are on hand to ensure efficient service.

  • Approves invoices or bills for payment.

  • Establishes controls to guard against theft and waste.

  • Confers with Banquet Manager concerning banquet arrangements for food service and equipment.

  • Responsible for the monthly accurate inventory taking of china, glass and silver items.

  • Oversees the daily tasks of all stewarding employees.

  • Exercises considerable judgment in determining priorities, managing project and assignments, delegating work, and overall accomplishments of goals and tasks.

  • Manages departmental budgets, maximizing revenue and controlling expenses as appropriate.

  • Coordinates daily with the chefs concerning kitchen cleaning and cleaning projects, walk-in boxes, hoods, etc., and coordinates in particular with the Banquet Manager concerning equipment needs for any larger catering functions.

  • Coordinates and direct all work assignments in the Stewarding Department to ensure the organization, sanitation, inventory and control of all china, glassware, and silverware items.

  • Ensures that all dishwashing machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically.

  • Control payroll through proper employee scheduling, in accordance with the weekly cover forecast, and adjusts daily schedules to compensate for absences as required.

  • Interviews, selects, hire, and retain superior employees.

  • Coaches and counsels subordinate employees.

  • Conducts formal and informal training for subordinates.

  • Issues discipline and terminate employees as appropriate.

  • Rewards and recognizes superior performers.

  • Oversees and ensures the timely completion of employee evaluations.

  • Ensures that employees work safely and follow all safety rules.

  • Manages payroll and labor costs.

  • Maintains relevant records and oversees the maintenance of records as appropriate for the department.

  • Develops and implements strategic goals, objectives and business plans for the department.

  • Ensures compliance with relevant laws and regulations as well as company policies and procedures.

  • Maintains up-to-date knowledge of industry and competition.

  • Ensures effective communication within the department and company.

  • Establishes and implements customer service standards.

  • Holds subordinates accountable for established performance expectations.

  • Motivates and develops staff; provides advice and guidance as appropriate

  • Must comply with and enforce compliance with the company's recycling program standards.

ADDITIONAL FUNCTIONS:

  • Performs other duties as directed.

Requirements

REQUIRMENTS/EDUCATION:

  • 3-5 years of supervisory experience in a quality convention hotel or large banquet/conference facility with annual Food & Beverage sales in excess of $5 million.

  • High school diploma, GED or equivalent work experience required, college preferred.

  • Must be quality and detail oriented, and well organized.

  • Must be proficient with Microsoft Office software.

  • Must possess superior customer service and leadership skills.

  • Must possess superior oral and written communication skills.

  • Must be able to solve problems and deal with a variety of situations.

  • Must present an overall professional appearance.

  • Must be able to work weekends, holidays and nights as scheduled.

  • Must be able to successfully pass a background check.

  • Some knowledge of Spanish is helpful.

  • Must be able to speak, read and write English.

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Manager - Chief Steward Steward Commissary

Dovers Downs Inc