Manager - Central Variable Operations

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

The Manager - Central Variable Operations will focus on supporting dealerships to meet or exceed annual sales targets, enhance customer satisfaction, and refine sales processes to streamline operations and maximize sales opportunities. This position will work in lockstep with the Senior Vice President of Dealership Operations, promoting efficiencies through process improvements and ensuring business milestones are met.

What are we looking for?

• Independent leadership of special executive-initiated projects, ranging from critically important strategy decks about future product and organization direction, to written blog posts to be authored by the executive conveying thought on various topics.

• Preparation for, advance planning for, and facilitation of critical organizational meetings, both internal and external maximizing effectiveness for the Senior Vice President of Dealership Operations.

• Review and analyze reporting to identify patters or trends in which best practices can be shared and executed as deliverables.

• Assist with building, training, motivating, and maintaining a quality sales organization.

• Needs to have a thorough understanding of any/all projects the Senior Vice President of Dealership Operations is working on at any given time, advancing strategic initiatives of the business. This includes confidential and/or time sensitive projects

• Schedule regular meetings to review and reinforce best practices regarding sales techniques, product knowledge, and customer service skills.

• Review sales statistics to identify how to maximize profitability for each dealership.

• Monitor and manage daily sales operations to optimize efficiency and productivity.

• Research and analyze market trends, competitor activities, and customer preferences.

• Proactively identify issues that could impact the successful execution of business initiatives.

• Collaborate with other central service in order to ensure communications and priorities are in lockstep with one another.

• Establish and enforce policies and procedures that prioritize customer satisfaction.

• Perform all other duties and special projects as assigned

What are we looking for?

• Bachelor's degree in a related field or equivalent work experience

• Additional education, certifications, or other distinctions are a plus

• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data

• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

• 3-5+ years' experience, including 2+ at a leadership level

• Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets

• Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance

• Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments

• Developing and implementing processes, methods, and tools to increase efficiency and accuracy

• Ensures that project/department milestones/goals are met and adhering to approved budgets

• Contributes to the development of vision and strategy

• Works with other leaders to develop a common departmental vision or strategy

• Adapts area/departmental plans and priorities to address business and operational challenges

• Identifies and resolves technical, operational and organizational problems

• Adjusts quickly to new or changing work environment

• Excellent organizational skills and attention to detail

• Excellent time management skills, with a proven ability to meet deadlines

• Manages team projects and project plans through execution

• Influences or provides input to forecasting and planning resources; may manage allocated budget

• Decisions are guided by policies, procedures and department or business plan; receives guidance from manager

• Excellent verbal and written communication skills, presentation skills

• Excellent interpersonal, counseling, negotiation, and customer service skills

• Anticipates and interprets customer needs to identify solutions

• Interaction with others requires understanding, influencing and supporting people, through applying technical knowledge or rational arguments, aimed at causing action or acceptance by others

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance

• Vision Insurance

• Dental Insurance

• Life and Disability Insurance

• Flexible Spending and Health Savings Accounts

• Employee Assistance Program

• 401(k) plan with Company Match

• Paid Time Off (PTO)

• Paid Holidays, Bereavement, and Jury Duty

• Paid Pregnancy/Parental leave

• Paid Military Leave

• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $112,160.00 - $176,645.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.