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The Center for Leadership & Innovation in Medical Education has an outstanding opportunity for a Manager (Program Operations Specialist).
The Manager of the Center for Leadership & Innovation in Medical Education, CLIME, is a key position within the School of Medicine, Academic Affairs, reporting to the Director of CLIME. The manager leads and plans innovative medical education programs while building quality and service improvement initiatives which are highly responsive to the School of Medicine's organizational needs and faculty/staff within the five-state Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI) region. This position is expected to exercise independent judgement, solve problems, and develop innovative approaches to the management of both a wide variety of curriculum initiatives and marketing strategies to provide continuous improvement through a diverse range of faculty development programs designed to support teaching, leadership, and scholarship.
Under minimal direction of the Director of Center for Leadership and Innovation Medical Education, the Manager of CLIME leads the development, implementation, and administration of the UW School of Medicine's medical education activities and faculty development initiatives processes, in support of the UWSOM's core mission and educational goals. Major responsibilities to include:
CLIME Program Management
Develop, implement, and oversee the administration of processes and systems that support CLIME's medical education innovation initiatives, including the development and implementation of marketing for educational events, regular communication with CLIME members of upcoming initiatives and activities, and reporting program outcomes.
Ensure compliance with federal, state, and accreditation standards through ongoing education and continued accreditation by reviewing and analyzing policies and procedures, planning and projecting future CLIME needs, and developing policy for meeting programmatic goals.
Advise the School of Medicine leadership and staff and its Committees to ensure consistent maintenance of acceptable levels of academic standards with respect to teaching, learning, and research.
Translate policy initiatives and statutes into rules and develop implementation procedures. Collaborate closely with SoM teams in Regional and Rural Affairs, Student Affairs, Curriculum, Admissions, Faculty Development, and other related entities, to procure, manage and report data related to CLIME.
Create and conduct needs assessment to develop faculty including community preceptors at local and regional sites. Work with cross-functional teams and community partners to develop reporting strategies to measure progress toward CLIME's programmatic goals. Develop and maintain key performance indicators.
In association with the offices of Curriculum, Student Affairs, Admissions, Colleges, and Educational Quality Improvement, oversee training/professional development activities related to academic programs, evaluation, assessment, and planning, to promote SoM goals and objectives that support faculty success.
Collaborate with the Director and Associate Director of CLIME to develop, refine and improve CLIME medical education methods, including, setting benchmarks for education program activities, strategic planning, developing and deploying novel evaluation tools, identify opportunities for online synchronous learning, and assessing these initiatives' impact to the School's services and its affiliate sites.
Support implementation of new strategic initiatives as defined by the Director and Associate Director of CLIME, identify the professional practice gaps and educational needs of UWSOM stakeholders, and coordinate educational efforts with the leadership of various departments and committees.
Incorporate into CLIME's programs and activities new developments that may be used to advance goals and objectives, including new techniques, materials, and learning/teaching methodologies.
Direct and manage strategic communications with the CLIME membership, department chairs, School of Medicine leaders, and the greater University of Washington School of Medicine community.
Program Operations and Planning
Establish and implement CLIME short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitor and evaluate programmatic and operational effectiveness, and effect changes required for improvement.
Create and implement strategies for data collection to measure program effectiveness, plan for program improvement, conduct scholarly research, and report/present results to stakeholders and outside entities.
Facilitate a comprehensive program of professional development opportunities to advance teacher-scholar excellence and innovation across all facets of faculty career stages with teaching effectiveness and other professional activities. Collaborate with faculty leaders and units to support innovative design and planning of curriculum, courses, and clerkship learning.
Collaborate with the Office of Grants and Sponsored Research to boost faculty success in grantsmanship and strategic partnerships. Work with various School of Medicine units to deepen and extend learning through faculty development and innovation.
Advocate for and work collaboratively with faculty and administration to create and promote educational scholarship. Serve as a liaison for Center Core leaders and participants in Center-related scholarship activities.
Work together with the Director in the analysis of scholarship related activities using qualitative and qualitative software. Initiate manuscript preparation and submissions for faculty and staff, include tracking of scholarship activities underway.
Develop CLIME faculty development events, workshops, programs, seminars, learning communities, and conference designed to improve medical teaching and learning. Together with CLIME Director, enhance individual teaching effectiveness by consulting with individual faculty to facilitate growth in appropriate pedagogy, including instructional design and educational technology, curriculum design and assessment of medical student learning and professional formation.
Build and maintain relationships with administrators on campus and throughout the WWAMI region; analyze data, document results, and prepare reports regarding CLIME initiatives for internal and external stakeholders for the Director and Associate Director of CLIME.
Direct, promote, plan, and orchestrate CLIME events, symposia, seminars, forums, lectures, sessions, and other activities that promote faculty exchange. Publicize the implementation of activities and events through the School of Medicine and WWAMI region. Oversee catering, developing program, being the main contact for guest speakers, directing photographers, musicians, caterers, volunteers, signage, parking, and other arrangements required to host event activities with attendance by students, faculty, and staff.
Actively participate with various related staff committees and weekly meetings to recommend policies and to provide support in all phases of the development of medical education innovation and faculty development. Attend strategic planning events, workshops, and meetings, and track attendance for CME credits.
Lead and plan the agenda for weekly/monthly CLIME meetings and feedback sessions, provide progress updates, collaborate with Director of CLIME and principle faculty to prepare agenda, and set policies and standards for the meetings.
Report trends, innovations, and best practices for key CLIME outcomes using project management tool that serves all CLIME Committee members across the WWAMI region, while adhering to University of Washington and School of Medicine policies. Develop and implement an efficient process for tracking and reporting findings.
Create electronic and printed bulletins and newsletters about Center activities. Recruit faculty and staff to participate as members of the Center for Leadership & Innovation in Medical Education from throughout the UW School of Medicine.
Create written communications, annual reports, and budgetary reports, and edit annual report information and statistics. Provide technical advice and support, informational or logistical specifications to CLIME.
Develop, manage, and adhere to the CLIME budget. Manage the general accounting and reporting functions of an annual budget including accurate forecasting of needs. Initiate, allocate and monitor spending, purchase order requests, expense reports, procard purchases, purchase order requests, supply order requests, and other purchasing and reimbursement requests.
Analyze, interpret, and collect financial data to include in budget reports and provide recommendations and alternative courses of action; plan annual budget, project expenditures, and maintain monthly financial accounting and reporting records for program specific accounts.
Work directly with the Administrative Director and the Dean's Office on financial reports, expenditures, and other budgetary issues including state, private foundations and gifts, related to CLIME.
Represent the School to various institutional divisions as well as externally to governmental agencies, vendors, students, and/or the general public.
Direct highly sensitive meetings and projects that are managed by the Director of CLIME. Staff executive committee meetings to include agenda preparation, coordination of minute taking and preparation, tracking and monitoring committee projects, decisions, and materials distribution.
Draft, review and interpret program policies for the Director, communicating as needed with regional WWAMI offices and Dean's Office and department faculty and staff.
Attend conventions, regional and national meetings, and conferences to maintain knowledge of existing and new medical education and faculty development efforts, policies, practices, and procedures. Stay current on best practices by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Build CLIME website, web-based resources, and historical records, in order to offer a robust distance learning program. Manage CLIME office facilities and recommend space, equipment, furniture, and computer requirements.
Conduct other CLIME related to duties as assigned.
Bachelor's degree in Business or educational administration field, or equivalent education/experience. At least three years of experience with progressively increasing responsibility as an executive assistant and/or administrative assistant or program manager.
Proven administrative and problem-solving skills.
Excellent oral and written communication skills including demonstrated competence in preparation of correspondence, written reports and minute taking.
Ability to work independently with a high degree of reliability, accuracy and productivity.
Proven ability to handle senior executive-level confidential information with a high level of tact, discretion and diplomacy.
Demonstrated ability to maintain harmonious working relationships and effectively address complex and sensitive administrative issues.
Proven track record in exercising discretion and independent judgment effectively in decision-making processes.
Ability to work across multiple levels of an organization to achieve results.
Ability to interpret and communicate to others complex policies and procedures.
Computer proficiency with spreadsheets, word processing and databases in a Windows/Mac environment.
Experience with designing web pages and using information technology.
Working knowledge of Photoshop, Dreamweaver, and CMS.
Experience with developing, designing, and writing a newsletter including editing and proof-reading abilities.
One to two years School of Medicine or University of Washington experience in education program management.
Five years of experience in adult education.
Experience in the methods and systems of continuous quality improvement.
Experience using SPSS, Statistical Package for the Social Sciences
WORKING ENVIRONMENTAL CONDITIONS
The position often requires the employee to work beyond a normal work week (e.g. more than 40 hours a week) and intermittently requires evening and weekend time to meet project deadlines and attend meetings. May require both in-state and out-of-state travel.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others.
Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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