Manager Care Coordination RN

Overview

For more than 70 years Mercy Medical Center Redding has offered comprehensive health care in the North State providing acute care and a full range of medical services. The 267-bed hospital offers major medical services including a Level II Trauma Center as well as specialized Cardiovascular Care Stroke Care Orthopedics Neurological Surgery Comprehensive Cancer Care Maternity Care and da Vinci Robotic Surgery. It is the sole provider of obstetrical services along with the only Level III Neonatal Intensive Care Unit in Shasta County. In addition the hospital's network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. Mercy Medical Center Redding is a member of the Dignity Health system and is a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. As one of the area's largest non-profit employers we are proud to give back to the community by providing many programs and services to benefit overall health.Visit https://www.dignityhealth.org/north-state/locations/mercy-redding to learn more.

Responsibilities

Under indirect supervisoin the Manager of Care Coordination is responsible for the oversight of Care Coordination and Social Services, including, but not limited to: clinical resource management, discharge planning activities, patient advocacy, clinical social work and best practice in medical necessity determination and concurrent review. This position will oversee the department in an efficient manner to ensure timely and compliant care coordination, discharge planning, utilization review and social work interventions resulting in quality patient care. The Manager consults and collaborates with other managers, departments, physicians, administration and healthcare workers regarding departmental activities or initiatives. This position leads or participates in quality and process improvement projects related to care coordination functions. The Manager is responsible for all performance management activities, including hiring, training or disciplinary issues. This position will conduct, lead,facilitate,or participate in staff meetings, interdepartmental meetings, post acute care provider meetings or patient/family meetings as appropriate. The manager will develop or participate in the development of the departmental operating budget, and monitor scheduling and expenditures to verify that the department is operating within the established business plan. This position reviews documentation or utilization data for the purposes of reporting, trending, quality improvement or validation of compliance as indicated. The Manager guides department operations according to the organizational objectives, hospital policies, standards of practice and Federal and State Regulations. This position reports to the Director SA Care Coordination

• Conveys the need and aligns those involved at the facilities and service levels around plans and goals.

• Facilitates activities and meetings as needed to ensure rapid forward movement of sustainable solutions. In collaboration with the regional and facility care coordination directors creates project plans including implementation communication education and accountability plans

• Provides education and training for teams across the continuum of care on change management lean approaches six sigma and project management

• Assists in developing the annual operating plan and schedule for strategic implementation across the continuum of care.

#RN@DH

Qualifications

Education and Experience:

• Bachelor's degree or equivalent in nursing or healthcare/business related field or a combination of education and experience.

• Master's degree or equivalent is preferred

• Minimum of three (3) years in the healthcare field with focus on population health administration and management of care continuum

• Minimum of 3 years team lead, charge, or supervisory experience in an acute hospital setting preferred

Licensure:

• Current Registered Nurse (RN) license, CM certification preferred,