Manager, Business Planning & Operations

L Brands Reynoldsburg , OH 43069

Posted 2 months ago



The Manager, Brand Planning and Operations, is responsible for leading the development and execution of medium to large scale digital, cross-channel and cross-functional projects in support of strategic growth initiatives for Mast Global Digital, a division of L Brands. The Manager will develop, lead and facilitate the implementation of strategic and operational initiatives by translating strategy to execution, enabling brand and partner integration, efficiency and effectiveness to drive results. The Manager maintains responsibility across a broad spectrum of work and projects including process development, organizational effectiveness, change management and the management of strategic initiatives.

The role will provide strategic thought partnership to initiative sponsors, senior executives and department leaders. Further, the role will conduct research, provide insights, advocate solutions and delivers the initiative's goals and objectives. Demonstrating a high level of ownership and accountability, the role will interact with a diverse set of resources across functional boundaries to coach, foster and facilitate collaboration to deliver desired business outcomes with speed and efficiency. The role will champion business analysis to re-engineer new processes as identified while effectively addressing organizational change barriers or roadblocks.


  • Lead, develop and support Mast Global Digital initiatives that improve organizational effectiveness and deliver brand, customer, product and channel based growth

  • Full project management responsibilities including analysis, project planning, scope/definition, risk analysis, resource management, progress and status reporting, meeting facilitation, communication, issue resolution, scheduling and budget tracking

  • Manage multiple initiatives including, but not limited to, product development, customer experience, marketing, supply chain efficiency and international commerce opportunities

  • Lead presentation development to gain required approval from senior leaders throughout a given project

  • Support the assessment and incubation of new business opportunities, as appropriate

  • Provide analytical support, including financial model development, communication of strategic relevance and execution required for potential growth opportunities

  • Provide strategic thought partnership to functional leaders influence decision making across multiple leadership levels to gain cross-functional alignment to achieve on-time execution of projects

  • Champion change by effectively challenging the status quo and leading new initiatives. Consistently acts as catalyst of change.

  • Train/coach others within the business to increase the strategic thinking capability within the organization

  • Show consistency amongst principles, values and behaviors and builds trust in acting with integrity

  • Maintain clear focus on the customer. Displays aptitude for continuous improvement in serving internal and external customers.

  • Drive for an open and inclusive environment working collaboratively to achieve shared goals.

  • Overcome challenges to drive for results enabling the business to achieve its objectives. Conveys a sense of urgency.



  • Bachelor's degree in business related field.

  • MBA strongly preferred

  • 4 - 7 years of demonstrated analytical and strategic project experience

  • Experience with a top-tier consulting firm or retail experience a plus

  • Communicates effectively in groups and in one-to-one situations. Demonstrated experience with executive level communication.

  • Strong project and change management skills with proven ability to manage complex business problems and achieve business results while managing/executing against multiple priorities

  • Excellent verbal and written communication skills. Demonstrated experience communicating at a C-suite level.

  • Strategic thinker, able to contribute to project content as well as provide process leadership

  • Self-motivated, entrepreneurial spirit with ability to roll up your sleeves, accomplish objectives with minimal direction

  • Experience in organizing and managing cross-functional projects and teams

  • Ability to effectively translate strategic direction into actionable execution. Solution oriented using creative approaches to capitalize on business opportunities and resolve issues.

  • Demonstrated leadership and decision-making skills; leading through ambiguity and adaptable to changing priorities

  • Strong analytical and problem-solving skills, driving decisions at both strategic and tactical levels

  • Ability to handle multiple tasks and deadlines simultaneously

  • Ability to influence and communicate, both written and verbal, at all levels in the organization

  • PC skills and mastery of MS Office products: Word, Excel, PowerPoint, Access and MS Project

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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Manager, Business Planning & Operations

L Brands