Manager, Business Intelligence

Fastly San Francisco , CA 94118

Posted 2 months ago

Fastly helps the world's most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust Fastly to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, and The New York Times.

The worldwide cloud services market is projected to grow rapidly to $236 billion in 2020, according to Forrester, Inc. As more and more businesses move operations to the cloud, Fastly is well positioned to continue increasing CDN, cloud networking and cloud security market share with edge cloud services that reach beyond content delivery.

We're building a better Internet. Come join us.

Manager, Business Intelligence

We're looking for someone to help build, mentor, and manage our Business Intelligence team as a part of our larger Business Systems team which is responsible for the design, architecture, and development of our business system infrastructure. We're revamping our BI stack and building out the team responsible for developing it, and are looking for someone that can help lead this initiative. Working collaboratively with our various stakeholders across the organization, you will have a clear and direct impact on the performance of Fastly's ability to measure and report on its operations. This role reports to the Director of Business Systems and will be based in San Francisco, CA.

What You'll Do

  • Hire, manage, and mentor a team of Data Engineers and BI Analysts while actively being involved in driving the architectural design and implementation of our deliverables.

  • Establish and adhere to best practices in reporting and analysis to ensure the team is providing exceptional quality work and is continuously building stakeholders' trust in both the team and its output.

  • Deliver projects, programs and tactics covering all aspects of our Enterprise Data Warehouse, reporting, and analytics requirements.

  • Drive definition, development, and implementation of ETL principles, standards, and guidance to support business intelligence and application development needs.

  • Craft visualizations and dashboards for operating our business in partnership with functional leadership.

  • Project manage multiple concurrent work streams, delivering high quality results, and managing prioritization decisions with customer expectations.

  • Build strong relationships, communicate, and collaborate with users, stakeholders and other technical resources to develop solutions, implement enhancement requests and address data issues to maintain the smooth functioning of business processes and the ability to accurately measure the business.

  • Ensure that BI solutions and platforms adhere to privacy, information security, quality and regulatory requirements.

  • Improve the overall quality and completeness of documentation.

What We're Looking For

  • BA/BS degree or equivalent practical experience.

  • 5-7 years experience building and managing a business intelligence function in a high growth business.

  • Extensive knowledge of Data Warehousing principles and dimensional modeling including a robust understanding of Kimball's methodologies.

  • Demonstrated confidence presenting data to and refining key information for stakeholders and senior leadership teams.

  • Strong business process knowledge in areas of sales, marketing, customer success, and finance.

  • Hands on experience with data visualization software such as Domo, Birst, Looker, or Tableau.

  • Deep knowledge of SQL

  • Excellent communication skills, strong analytical skills, solid attention to detail and an ability to thrive amidst the ambiguity of a rapidly changing business environment.

  • History of implementing scalable solutions that are successful through multiple levels of company growth.

  • Prior experience in a SaaS or usage/consumption-based business preferred.

Bonus Points

  • Experience working with one or more of the following: Domo, Salesforce, NetSuite, Boomi, BigQuery.

  • Demonstrable experience working with a scripting language such as Python.

  • Experience working with systems that handle sensitive data, with SOX controls and change management processes.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.

  • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

  • Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
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Manager, Business Intelligence

Fastly