Primary areas of responsibility will include:
Lead the quality data and reporting team, responsible for development of reports and dashboards to support all aspects of HEDIS reporting, interventions and analytics.
Ensure that required reporting and supporting documents are provided to CMS, NCQA, State agencies and other key stake holders accurately and on time.
Initiatives scope includes data sets to support member outreach as well as the development of data reporting applications, tools and dashboards to support key stakeholders.
3-5 years of management experience.
3 years management or quality leadership
Proven success working collaboratively with internal teams across data science, business and/or external stakeholders.
Ability to drive strategies, information needs, programs, processes and products.
Able to make sound decisions and recommendations to drive business solutions.
Ability to evaluate and interpret data for the purpose of developing and revising new programs and processes to meet business demands
Strong technical acumen to drive features with technical requirements
Communication proficiency - verbal and written. Comfortable with audiences at varying levels within the organization and external partners. Ability to translate reporting work/concepts to non-technical stakeholders
Successfully navigate and manage simultaneously competing priorities to meet business needs and deliverables
Ability to provide leadership to staff and to build the trust and respect of internal and external key stakeholders. Able to motivate staff and promote team building.
Strong problem-solving skills, including creativity, resourcefulness, timeliness and technical knowledge related to analyzing and resolving medical/administrative problems
Sensitivity to needs of culturally and linguistically diverse member, caregiver, provider and employee populations
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. Understanding of SQL Server/SQL coding a plus
Associate Degree or higher
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.