Manager - Patient Access Support

Upper Chesapeake Health Bel Air , MD 21014

Posted 3 days ago

Under administrative direction, provides training, support, and monitoring of the registration activities of departments providing Patient Access functions that do not report directly to Patient Access. Maintains relationship with UMMS contracting resources to ensure accurate information is received and transmitted.# Serves as an information systems resource to the Patient Access Department and other organizational customers.

Analyzes data and prepares reports in response to requests for information. Ensures data integrity and security in all facets of work and exposure of the data. Serves as department representative on organizational committees.

Ensures standardized training and education is provided consistently for department and non-department team members to promote competencies consistent with UM UCH vision and service excellence. Ensures regulatory compliance for Patient Access functions. This position also provides project support for systems and processes changes for Patient Access. Provides support to the Director of Patient Access # MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: #Education


Training:


Associates Degree in Business or Information Technology.# Courses related to Information Technology strongly desired.# Work experience may substitute for education. Work Orientation


Experience:


Minimum of five years# experience in Patient Access/Patient Finical Services with specific experience in data analysis and all Patient Access/Patient Financial Services related processes. Previous Meditech experience strongly preferred.# Additional education may be substituted for work experience. Skills


Abilities:


a) Demonstrates knowledge of analysis methods, project and work planning,# b) Ability to work with various software applications and electronic reports,# c) Ability to work with all levels of staff,# d) Ability to work with data management techniques/systems,# e) Detail oriented with good written and verbal skills, f) Excellent customer service, g)# Maintains confidentiality, h) Ability to handle multiple tasks at once, i.) ability to work independently with excellent time management skills, j) #Ability to take initiative in achieving expected results k.) Ability to assess, plan, implement and evaluate programs.



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Manager - Patient Access Support

Upper Chesapeake Health