Manager, Asset Protection - Multi-Store

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Multi Store Asset Protection Manager oversees all aspects of Asset Protection and supports company profit objectives and customer service goals. They are responsible for multiple locations with an elevated scope of responsibility, including increased staff levels, higher sales volume, and higher shortage risk. Additionally, they perform other duties as assigned.

What You Will Do

• Lead all Security operations to support company profit objectives and customer service goals.

• Protect and monitor company assets, alarms, property, employees, and visitors by enforcing Company and Security Policies.

• Hire, train, and supervise the Security Staff. Manage and develop direct reports for individual growth and performance excellence.

• Communicate with Facility Management and MSC Asset Protection on shortage/security issues, recommending solutions as necessary.

• Identify causes of shortage within the building, including investigating possible internal and/or external dishonest activity.

• Ensure compliance with all Corporate Security Policies and Procedures.

• Secure and monitor the movement of trailers in and out of the facility.

• Manage Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards.

• Develop and manage departmental budgets.

• Ensure the department meets or exceeds performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.

• Review analyses of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives.

• Ensure consistent, thorough, and timely communication to subordinates, peers, and senior management.

• Write and conduct performance appraisals for security staff.

• Provide a safe work environment for staff; develop and enforce safe work practices.

• Maintain regular, dependable attendance and punctuality.

• Fulfill any other responsibilities deemed essential by management.

Skills You Will Need

• Leadership Skills: Ability to lead and oversee all Security operations, providing direction and guidance to ensure alignment with company profit objectives and customer service goals.

• Security Management: Proficiency in protecting and monitoring company assets, alarms, property, employees, and visitors by enforcing Company and Security Policies, including identifying and investigating potential dishonest activities.

• Team Management: Skill in hiring, training, and supervising the Security Staff, as well as managing and developing direct reports to foster individual growth and achieve performance excellence.

• Communication Skills: Effective communication with Facility Management and MSC Asset Protection on shortage/security issues, along with the ability to recommend and implement solutions as necessary. Consistent, thorough, and timely communication to subordinates, peers, and senior management is crucial.

• Operational and Analytical Skills: Proficiency in managing Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards. Strong analytical skills to review and interpret data for decision-making, ensuring the department meets or exceeds performance requirements.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.

• We encourage candidates with either a bachelor's degree or equivalent work experience in a related field to apply. 3-5 years of direct experience required.

• Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.

• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment

• Competitive pay and benefits rooted in principles of equity

• Health and Wellness Benefits across medical, dental, vision, and additional insurance

• Retirement Savings Plan with 401k match opportunity

• Employee Assistance Program (mental health counseling and legal/financial advice)

• Short-term incentive, annual merit increase, merchandise discounts

• Resources for continuous learning, career growth, and leadership development

• 8 paid holidays

• Paid Time Off (first year prorated depending on start date)

• Tuition reimbursement program

• Guild education benefit funds 100% of tuition, books, and fees in designated programs

• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities

• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

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