Manager Application Revenue Cycle Billing Services

Fairview Health Services Minneapolis , MN 55415

Posted 2 months ago

Overview

The Manager Application Revenue Cycle Billing Services is responsible for delivery, maintenance and support of technology solutions that enable Fairview Health Service's ability to deliver outstanding patient care, great patient experiences and efficient business processes. This role is responsible for providing input into and delivering on solutions to business problems in partnership with their leaders, business relationship managers and architecture.

Area of support include: Resolute Hospital Billing, Resolute Professional Billing, Claims and non-Epic third party application coordination.

Responsibilities/Job Description

  • Collaborate with the business to understand business needs and market trends. Partner with architecture and leadership on design of a supporting technology strategy (including a multi-year road map) that aligns with architectural design, plan and standards. Provide cost and feasibility analysis to support and gain strategy approval. Implement and drive strategy. Oversee application health and create an application roadmap.

  • Develop excellent understanding of the technology solutions and how they span and interact with the specific viewpoints of the individual areas of the business. Solutions should be developed to maximize the whole while allowing for necessary variation.

  • Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the business to understand existing workflows and opportunities for improvements. Understand how applications/assets drive and support the business. Establish and maintain productive working relationships with business partners and project teams.

  • Oversees and manages all systems ensuring design, content and definitions integrate to support organizational expectations and objectives. Ensure the team partners with the business to gather requirements and goals to drive optimal solutions.

  • Complete application health assessments. Improve the health of system assets by planning enhancements/upgrades to improve performance and reliability. Track standards exceptions to ensure they are addressed in a planful and timely manner.

  • Provide direction and day-to-day leadership to a team of employees. Develop and maintain an organization of high performing people through effective hiring, coaching and performance/talent management processes. Influence and implement a resource strategy based on business need, scope of work, cost, and skill requirements. Foster a collaborative, success-oriented team environment where resources are empowered and accountable.

  • Ensure compliance with organizational standards, practices and methodologies. Participate in the continuous improvement of methodologies, practices and standards. Hold teams accountable for following and implementing Software Development Life Cycle (SDLC) methodology, ITIL and quality management framework for projects. Write and/or revise system design documentation and operations documentation to include providing required input into operation support manuals and user guides.

  • Ensure work adheres to standards and specifications (including peer reviews). Write and/or revise system design documentation and operations documentation to include providing required input into operation support manuals and user guides. Create and properly archive all project related documentation.

  • Ensure all changes are effectively unit tested prior to being released to the quality assurance team. Resolve all unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and in creating/mining test data to enable a thorough test of all deliverables.

  • Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence. Provide implementation/production support as required.

  • Define, track and measure overall department performance and metrics. Complete and distribute reports, models, status updates, statistics, etc., to technology leadership as required. Provide proper escalation to leadership for issues/problems as necessary.

  • Effectively lead team that ensures timely execution of project deliverables. Provide oversight to ensure program/project adherence to analysis strategy, standards, policies, tools and procedures. Apply appropriate analysis principles and standards during project analysis, design and implementation phases.

  • Apply demand management planning methodology to forecast, plan and manage the demand for resources, products and services. Prioritize the work to ensure the highest priory work is delivered first.

  • Proactively lead through organizational change to help employees transition from current state to future state and to achieve the required business results. Lead by example and model positive behaviors.

  • Participate in the annual budget and planning process for assigned organization, technical assets and related projects. Participate in the prioritization and planning of technology solutions to meet and maximize the annual investment budget. Collaborate with teams across the business and with vendor partners to effectively and accurately estimate work effort and associated costs for deliverables. Manage to the yearly department budget.

  • Responsible for managing the interactions with suppliers of hardware, software, and service including identifying potential solutions, problem management, as well as helping with negotiations and contracts.

  • Plan and prioritize software/solution releases within planned release schedules based on enterprise business strategy, business and technology need, and impact while assuring appropriate scope, size and impact of releases to end users. Effectively plan all design, development and testing work to ensure the pre-determined release schedule is met.

Qualifications

Required

Education

  • Bachelor's degree in technology or an equivalent combination of experience, education and training

Experience

  • 5-7 years of IT application experience

  • Leadership experience with increasing levels of accountability

  • Strong leadership, coaching and mentoring skills

  • Excellent oral, written, and interpersonal communication and presentation skills

  • Ability to work with a range of technical staff, operational partners and architects to develop joint solutions

  • Ability to facilitate problem solving among groups with varying needs and priorities

  • Excellent analytical skills

  • Ability to multi-task and prioritize work

  • Understanding of software development life cycle

Preferred

Education

  • Advanced Degree preferred

Experience

  • Experience within the Healthcare Industry

  • Demonstrated skills in strategic and critical thinking, negotiation and relationship building

  • Knowledge of applicable laws, guidelines and regulations that relate to HIT

  • Certifications and experience relative to the role (i.e. RN for roles supporting clinical, Radiology Tech for roles supporting Epic Radiant, Clinic Experience supporting Ambulatory, Hospital experience for supporting Inpatient/Acute, Revenue Cycle or Finance supporting Enterprise Services)

License/Certification/Registration

  • Epic Certifications for Epic roles
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
SAP Brim / Hybris Billing Manager (Customer)

Deloitte & Touche L.L.P.

Posted 4 days ago

VIEW JOBS 11/20/2020 12:00:00 AM 2021-02-18T00:00 SAP BRIM / Hybris Billing - Manager (Customer) At Deloitte you'll have the opportunity to help clients get the most from their SAP investments-and help position businesses for the evolving digital economy. Ready to reimagine your career possibilities? Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities-and help make an impact that matters with SAP solutions. Work you'll do Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level. * Deliver complex projects in a fast-paced, team environment * Lead and assist Customer and Sales Operations pursuits and practice development initiatives * Promote and participate in forums for sharing expertise, strengthening Deloitte's collective knowledge, and helping resolve our clients' challenges * Collaborate on innovative solutions to bolster the future of the practice * Develop your knowledge of and gain project experience in SAP's newest and future solutions The team Our SAP team focuses on design, implementation, and on-going operations and maintenance of SAP applications and technology. Professionals will have hands-on access and exposure to the latest technologies and thought leaders. We work with clients who want to improve their ability to react on digital world and enable scalability, remove performance barriers, enable innovation, and modernize core systems and reimagine their business with SAP digital solutions. Applications include SAP S/4HANA and Cloud (Hybris, Ariba, IBP, SuccessFactors, and SAP S/4HANA Public Cloud) across the following capabilities: * Finance * Supply Chain * Customer and Sales Operations * Technology (Mobility and User Experience, Cloud and Virtualization, Data Management and Analytics) Qualifications Required: * Minimum 8 years' relevant SAP consulting or industry experience * Hands-on functional configuration and design experience * SAP Billing Revenue Innovation Management (BRIM) / Hybris Billing * Convergent Charging (CC), Convergent Invoicing (CI/FICA), or Subscription Order Management (SOM) * Participation in all phases of at least 4 full-lifecycle SAP implementations * Up to 100% travel Desired: * Technical or functional lead on at least 3 full-lifecycle SAP implementation * Excellent understanding of the SAP ASAP methodology framework and related business processes * Pre-sales, proposal, and RFP experience * Experience managing senior level client relationships * Experience with developing eminence, thought ware and point-of-view materials * Greenfield implementation experience * S/ 4 HANA * Master's degree How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E21CHICMGRPL001-EP * * * * * * Deloitte & Touche L.L.P. Minneapolis MN

Manager Application Revenue Cycle Billing Services

Fairview Health Services