Manager, Afterhours

Primary Function

Afterhours Managers are the core of our business, responsible for the overnight transportation operations, working directly with our professional drivers to ensure effective planning and execution of expectations for service excellence.

Description

Heartland Express customers represent the most successful businesses in the world. The top shippers in America depend on Heartland Express to improve business performance, deliver exceptional results to their customers, and drive overall value into their transportation supply chain.

Accountabilities include but are not limited to the following:

• Build and maintain driver relationships through the understanding of meeting the needs of the driver while weighing the expectations of the customer.

• Execute a timely and accurate exchange of data as it relates to driver availability, pre-planned load assignments, load assignments, and the service and tracking of company equipment.

• Independent assessment to comply with all DOT regulations and hours of service rules and ability to incorporate those rules, effectively

• Ensure fulfillment of fleet needs

• Coordinate the scheduling of company equipment for repair and preventative maintenance

• Provide support and collaborate; team efforts to develop, grow, and maximize utilization

Job Qualifications

• Basic understanding of transportation operations

• 1 Year Management experience preferred

• Ability to work independently and drive results under provided guidelines

• Demonstrate ability to work in a fast-paced, service driven environment

• Identify and manage difficult situations, autonomously

• Encompass strong communication, interpersonal, problem solving, and innovative thinking skills

• High attention to detail and organization skills

• Passion to make a difference, and drive growth within the organization

This is a full-time, salaried position in a professional office environment. It's an excellent opportunity for a self-motivated and competitive individual with a pattern of success. People who excel at providing service are given ample opportunity to advance.