Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Manager, Advertising Quality

Expired Job

Comcast Englewood , CO 80110

Posted 5 months ago

Business Unit:

Job Summary:

Responsible for managing the Excellence in Operations team that monitors, repairs, and maintains network infrastructure. Implements and ensures dherence to department procedures, processes, and policies. Maintains relationships with people across a variety of areas within the organization. Plans and leads projects and provides expertise in cross-functional project teams. Has overall responsibility for developing/administering performance standards for organizational unit. Develops processes and procedures to implement functional strategies.

Core Responsibilities:

  • Assists with developing new and/or updated policies, procedures, and processes. Implements LMC Service Level Agreements, policies, procedures, and processes to ensure efficient and effective support for all operating systems.

  • Ensures that established National Service Level Agreements for all processes and procedures are followed at all levels.

  • Implements and maintains monitoring processes for all services, network performance, network maintenance, telecommunications maintenance, facilities management, CMTS's, and overall network performance/reliability.

  • Assures proper tracking and reporting of network related measurements including network health reports, post-mortem of outages, outage reports, headend reports, trending reports/analysis, and management/operating summaries.

  • Plans and leads department projects and initiatives and provides expertise and leadership in cross-functional project teams.

  • Ensures all department projects and initiatives are completed on time and within budget.

  • Develops team performance standards and conducts performance reviews to ensure that staff is operating at optimum efficiency and in accordance with Company standards.

  • Integrates department strategy into daily goals and objectives

  • Develops, trains, and mentors staff and ensures they have the resources available to competently and efficiently perform their duties.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelors Degree or Equivalent

  • Engineering

  • Generally requires 6-9 years related experience

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team-make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our


Comcast is an EOE/Veterans/Disabled/LGBT employer

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Intermediate Quality Auditor I

Kaiser Permanente

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Description: Quality Claims Auditor: This position exists to ensure the integrity of medical payments for the organization through verification of the accuracy of data-entered information and by auditing service related information and invoice adjudication/payment for compliance with contract terms and Department/Regional policy and procedures. The auditor must be proficient with the medical systems, claims processing and adjudication. The position requires research, problem resolution and specialized knowledge in the areas of benefits, contracts, Medicare, Medicaid, Coordination of Benefits and Third-Party liability, WebStrat, Multiplan, Beechstreet and other pricers. Essential Responsibilities: Conducts quality assurance audits for all Lines of Business. Conducts quality assurance audits for claim adjustments and refunds. Performs routine claim audits for payment accuracy in accordance with regulatory standards and business policies. Participates in the appropriate and approved training classes during year (in accordance with goals). Demonstrates awareness of work required at next level and working at that standard. Works on problems of simple scope where analysis of situations and / or data requires review of variety of factors. Exercises good judgment within defined procedures and practices to determine appropriate action. Builds productive working relationships internally and externally. Presents ideas assertively and directly, providing data to support conclusions. Adapts ideas and ties them to the needs and goals of others to gain their support and commitment. Applies knowledge of internal and external regulatory processing guidelines. Basic Qualifications: Experience Requires a minimum of three (3) years of claims processing experience OR one (1) year medical claims auditing experience. Education Associates degree or two (2) years of directly related experience. High School diploma or General Educational Development (GED) required. License, Certification, Registration N/A Additional Requirements: Must be able to work in a Labor-Management Partnership environment. Certification in medical terminology from an acceptable entity is preferred. Foundational competency in MS Office Applications (Excel and Word). Solid foundational skills with proprietary and mainframe processing systems KP technologies (e.g., Tapestry) is preferred. Internal candidates should meet or exceed performance metrics for 4 or more quarters. Able to identify and discuss key players, key issues and strategies. Understands and Interprets contracts and DLP's/P&P's, knowledgeable with CPT coding, ICD 10, HCPCS coding, various pricing methodologies and benefit application. Functional understanding of healthcare benefits and health care delivery from either/both a payor or provider perspective, EDI and paper claim lifecycle, along with health insurance industry practices and standards. Listens actively and demonstrates sensitivity to staff members/customers, encouraging them to discuss concerns, interests, needs and difficult issues. Works effectively in teams to achieve common goals. Begins to monitor own work and seeks further experiences to ensure continual quality patient/customer service delivery. Identifies and discusses client expectations as relevant to own area. Monitors and reports on delivery of what was promised. Conducts and analyzes daily problems for trends and take steps to avoid recurrence. Puts forward ideas assertively and directly, providing data to support conclusions. Adapts ideas and ties them to the needs and goals of others to gain their support and commitment. Communicates effectively using verbal and written methods. Preferred Qualifications: Prefer four (4) years of claims processing experience OR two (2) years medical claims auditing experience. Primary Location: Colorado,Englewood,Meridian - Englewood MSSA 9800 S. Meridian Blvd. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: Variable Working Hours End: Variable Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Entry Level Job Category: Insurance / Claims Department: Claims Quality Travel: No Click here for additional requirements > Kaiser Permanente Englewood CO

Manager, Advertising Quality

Expired Job