Manager, Administration

SVB Financial Group Santa Clara , CA 95051

Posted 1 week ago

This position resides within Credit Administration and supports, with two other Administrative Assistants, all activities within Credit Administration which ultimately reports to the Chief Credit Officer.

Position will directly support the operational administration functions of the Chief Credit Officer, manage up to two Administrative Assistants and provide department support as necessary. Possesses intellectual curiosity to develop a strong command of SVB's business which will allow him/her to use judgment and experience to make independent decisions. Coordinates the functions across a team, including this position, of three administrative positions ensuring clear delineation of duties, back up coverage and bench strength. A strong sense of urgency, the ability to think beyond the initial set of facts or issues, and a strong orientation towards self-reliance and resourcefulness will distinguish the best candidates. Works on assignments that are complex in nature where considerable judgment and initiative is needed in resolving problems and making recommendations. Exercises judgment within defined procedures and practices to determine appropriate action. Normally does not receive work instructions, may determine methods and procedures on new assignments. Overtime may be required.

May include, but not limited to the following essential functions:

  • Manages two Administrative Assistants.

  • Interfaces with other senior executives and administrative staff in support of Chief Credit Officer

  • Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.

  • Performs desktop publishing; creating and developing visual presentations

  • Establishes, develops, maintains and updates filing system. Retrieves information from files when needed.

  • Manages committee scheduling, preparation materials and follow up items.

  • Provides follow up communication in the form of written responses or phone/e-mail when necessary.

  • Acts as a liaison with other departments and outside agencies, including high-level staff.

  • Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects.

  • Oversee the team's delivery of: designs general correspondences, memos, charts, tables, graphs, business plans, etc

font color="#FFFFFF">#LI-DP1


  • Excellent verbal and written communication skills a must

  • Proven ability to triage and prioritize tasks including long-term assignments and urgent tasks

  • Adeptly balances multiple priorities and meet deadlines

  • Highly professional, discretion and good judgment at all times

  • Demonstrated expertise working and managing teams

  • Strong planning and organizational skills

  • Exceptional attention to detail a must

  • Handles sensitive/confidential information requiring a high level of discretion

  • Work on diverse administrative assignments with competing priorities, including event planning management

  • Highly proficient at managing complex calendars using Outlook

  • Excellent customer service skills

  • Expert in Microsoft Office suite including moderate to advanced PowerPoint skills and moderate Excel skills


  • Leadership

  • Customer Focused

  • Highly Professional

  • Technical Capacity

  • Personal Effectiveness/Credibility

  • Thoroughness

  • Collaboration Skills

  • Communication Proficiency

  • Flexibility


  • 8 or more years of related experience as an administrative professional

  • Bachelor's Degree preferred

  • Experience in the financial services; bank; or other related business

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Associate System Administration Recruiting Technologies


Posted 2 months ago

VIEW JOBS 2/14/2019 12:00:00 AM 2019-05-15T00:00 Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Senior Associate, System Administration Recruiting Technologies to join our HR organization. Responsibilities: * Conduct ongoing system administration for Avature (Career site, CRM, and ATS), including but not limited to change request analysis; configuration (e.g. workflows, offer letters, forms, views, integrations/triggers, and portal administration); testing; process documentation; and occasional training * Provide full-service production support including handling service requests, issue resolution, and issue escalation to leadership * Deliver guidance on data conversion/mapping decisions and migration execution * Assist in driving the strategy around Avature report development using Lists, Report Builder, and Reporting Dashboards * Help in developing user access permissions strategy and execution plan Qualifications: * Minimum of three years of recruiting technology system implementation, support, testing, analysis, and design experience; Avature experience preferred * Bachelor's degree from an accredited college/university or equivalent work experience * Experience gathering and documenting business requirements and producing process and training documentation for recruiting systems * Familiarity with data mapping techniques, user access setup strategies, database reporting development, and strategies * Excellent customer service skills with experience working issues related to recruiting systems and acting as a strategic partner to recruiting clients * Strong attention to detail, excellent problem solving skills, strong analytical skills, and methodical testing skills with the ability to work independently, take initiative, work overtime, travel as needed, and communicate effectively with management KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. Kpmg Santa Clara CA

Manager, Administration

SVB Financial Group