Manager, Accounts Receivable

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond.

Reporting to the Sr Manager, Accounts Receivable & Collections, the Manager, Accounts Receivable (AR) will work within the Order to Cash (OTC) team to initially assist in implementing new areas within the Finance, Procurement & Supply Chain (FP&SC) Magenta Services group to develop continuous operational improvements, procedure documentation, and reports to achieve industry best practices.

This position will lead and be responsible for:

• Providing oversight and support to the AR Operations teams.

• Management and oversight of all aspects of AR which includes invoicing, posting of all cash receipts, billing escalations, and adjustments including write-off's, credit memos and adjusting G/L entries. Operations also include the set up and maintenance of all SAP/ERP master records for indirect dealers; EDI records are also maintained by this team.

• Oversight of AR related projects and AR strategy as well as managing the relationship with third-party partners, such as Infosys and supplier performance.

• Establishing the objectives and metric expectations for a local team of analysts as well as oversight of a shared services support team.

• Ensuring that all processes and postings are aligned with internal policies and conform with all SOX requirements and remediation.

Responsibilities may also include:

• Leading all aspects of credit risk work performed by the Sr Analyst/Analyst including budget management, controls, the credit and collection lifecycle, and supervising vendor relationships.

The Manager is viewed as a thought leader, challenging the status quo and inspiring change by influencing internal and external leaders through the sharing of insights and the building of strategic partnerships.

This position is expected to optimally communicate with senior leadership and participate at a senior leadership level within the department as sphere of influence can extend up to the Director and VP levels across several organizations within T-Mobile.

Job Responsibilities:

• Management of offshore vendor (training, coaching, support, audit, scorecard) to ensure satisfactory performance of AR function.

• Operational improvement, identify and prioritize opportunities for process optimization. Develop key collaborative relationships with internal partners and account team to promote effective dispute performance and ongoing relationships.

• Owns SAP master data maintenance and act as the data steward for dealer records across multiple channels. Anticipate the impact of the changing business environment and interact with functional leadership to support strategic initiatives and implement processes as vital.

• Internal and external partnership to drive operational excellence across Financial Operations and T-Mobile. Assists in business evaluations to identify future opportunities for improvement and barriers to achieving strategic and financial objectives.

• Key leader responsible to track and own the deductions for National accounts and ensure financial transparency and compliance to T-Mobile policies, effects innovative strategies to build a metric driven organization as well as creation of regular monthly account level reporting including KPI and SLA analysis. Drive financial awareness of non -financial employees through financial measurements and interrelationships and control procedures. Identify the best business practices and leads the propagation of these practices across organization. Reserve and settlement authority.

• Provide direction and oversight to a team of analysts. Influence executives across organizations regarding strategy or and to achieve business objectives

• Communication and presentation to Directors and VPs

• Also responsible for other Duties/Projects as assigned by business management as needed

Education:

• Bachelor's Degree Finance, Accounting, or Bus Admin

Work Experience:

• 7-10 years Related experience in accounts receivable management or similar operational role
• 2-4 years Experience of managing people

Knowledge, Skills and Abilities:

• Problem Solving (Required)
• Analytics (Required)
• Microsoft Excel (Required)
• Communication (Required)
• Presentations (Required)

#LI-Hybrid

#LI-Corporate

• At least 18 years of age

• Legally authorized to work in the United States

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.