Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company.
Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care.
Oversees the accounts receivable department personnel and functions, including the billing, customer service, resident refund, and accounts receivable month end reporting. Determines department goals and deadlines, and ensures the accurate and timely processing of all payments.
Through subordinate supervisor(s), oversees the daily operations of the accounts receivable department. Sets and ensures achievement of department goals and objectives.
Manages recurring, statement and month end processes to ensure accuracy and timely completion. Generates and distributes month end reports as needed. Monitors all accounts receivable policies and procedures; recommends and implements changes.
Ensures compliance with applicable laws and regulations. Meets accounts receivable operational standards by contributing information to strategic plans and reviews, implementing production, productivity, quality and customer service standards, and resolving problems and identifying system improvements. Collaborates with other departments to drive operational efficiency and effectiveness.
Reviews workload and balances as necessary. Develops, coaches, and mentors direct and indirect reports. Conducts performance evaluations, recommends salary adjustments; takes disciplinary action as necessary. Effectively communicates to and manages expectations for the AR department as well as provides support and training.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and ExperienceBachelor's degree in accounting, finance, business administration or related field and a minimum of three to five years related experience; or equivalent combination of education and experience. Experience with interfacing and financial software preferred.
Certifications, Licenses, and Other Special Requirements
Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Physical Demands and Working Conditions
Requires interaction with co-workers, residents or vendors
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: Up to 25 pounds
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Brookdale Senior Living