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Manager, Account Manager II

Expired Job

Perspecta Inc. Austin , TX 78719

Posted 3 months ago

Manager, Account Manager II Apply Job ID 1684961 Location Austin, Texas, United States Clearance

Description

Job Family Description:

Services General Management job family is accountable for company's financial performance and client business outcomes.

Manages client relationships and acts as a trusted advisor, thought leader and general manager to grow the business through sales Develops a client-centered agenda (plan), improves the financial quality of the account [s] (grow), harnesses innovations to meet contractual commitments (deliver) and provides the leadership that aligns teams and holds members accountable for results (lead). Provides pan-company leadership working across company and with the customer as one unified company account team. Use of this job family is restricted: must own an account, sub-region/region P & L.

Manager II:

Manages activities of non-exempt/exempt individual contributors (typically Expert/Master) and/or MG1s. Has accountability for a large multi-department area(s) or location(s) with significant impact on business unit results and organizational strategy. Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, directs and monitors high-end operational/tactical activities of Staff. Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both. Recruits and supports development of direct staff members. Additional Guidance/Criteria: 1) Directs and controls activities within a sub-region or Region; 2) Position typically reports to MG3 or above; 3) Typically managers 10 or more direct reports. Span of Control guidelines may differ from these numbers.

Responsibilities

  • Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP)

  • Leads, coordinates, and manages the long-term, consultative, C-suite client relationship to become the client's trusted advisor

  • Establishes and manages, a program to achieve client service excellence

  • Presents pan-company Portfolio

  • Meets or exceeds financial commitments

  • Exercises responsibility for growing company's year over year share of wallet and shareholder return

  • Delivers technological and service delivery innovations that reduce costs and delight customers

  • Delivers on company's contractual commitments, technical or process innovations, reduces costs and delight customers

  • Enforces a change management mechanism for requests outside the agreed scope

  • Ensures a strong governance framework and meeting cadence within company and between company and the customers

  • Leads all employees who provide services to the client, either directly or indirectly

Qualifications

Education and Experience:

  • Bachelor's Degree or equivalent, MBA or equivalent preferred

  • 10 - 12 years in account leadership roles such as sales, delivery or business management

  • Experience leading global and matrixed teams.

  • Experience in IT industry required and vertical industry preferred.

  • P & L, sales and risk management skills required.

Knowledge and Skills:

  • General Management Skills

  • Consultative sales skills

  • Financial Acumen

  • Knowledge of IT Industry, including trends and competitors

  • In depth knowledge of vertical industry

  • Change Management skills

  • Strong communication skills

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Manager, Account Manager II

Expired Job

Perspecta Inc.