Job Description and Duties

Electronic Benefit Transfer (EBT) is the automated delivery, redemption, settlement and reconciliation of food benefits provided under the state's CalFresh Program, as well as cash aid benefits. Under the general supervision of the EBT Transition and Administration Manager, the MST is responsible for providing administrative, analytical, and support to the CA EBT Project.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position provides telework opportunities, including the ability to work remotely.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• MANAGEMENT SERVICES TECHNICIAN

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-435740

Position #(s):

791-743-5278-001

Working Title:

MANAGEMENT SERVICES TECHNICIAN

Classification:

MANAGEMENT SERVICES TECHNICIAN

$3,353.00 - $4,201.00 A

$3,786.00 - $4,743.00 B

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions.

Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI!

Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities.

Check out our jobs website and social media sites:

OTSI Jobs Site

LinkedIN

www.osi.ca.gov

Special Requirements

Possession of minimum qualifications will be verified prior to interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification.

Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov.

When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Health and Human Services Office of Technology and Solutions Integration

Attn: Veronica Parker

2495 Natomas Park Drive

Suite 530

Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Health and Human Services Office of Technology and Solutions Integration

Veronica Parker

2495 Natomas Park Drive Suite 515

Monday-Friday 8a-5p place in drop-off box

Sacramento, CA 95747

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.

• Other - A Supplemental Questionnaire is required. Please see the Supplemental Questionnaire Instructions below.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Communicate effectively both orally and in writing.

• Proficient computer skills including Microsoft Office Suite and Teams.

• Ability to organize and establish workload priorities, work well under pressure and meet deadlines.

• Follow Federal, State, and department policies and procedures to conduct State business.

• Ability to handle sensitive and confidential information.

• Ability to work well independently and as part of a team.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Veronica Parker

(916) 263-4103

veronica.parker@osi.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Nicole Antonopoulos, EEO Officer

(916) 263-0729

EEOinfo@osi.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests.

The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Supplemental Questionnaire

A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant's qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled "Supplemental Questionnaire" at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.

1.How does your experience, education, and training most qualify you for this position?

2.Describe the approach you take to building good working relationships with coworkers and supervisors. Why do you feel this approach is successful?

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.