Management & Program Analyst

Summary

This vacancy may be filled in Washington, DC; or a location determined.

JOB SUMMARY: This position is in the VHA Office of Health Informatics (OHI), Clinical Informatics and Data Management Office (CIDMO), Client Portfolio Management Office (CPMO). CPMO is responsible for all analytical and administrative matters related to the resolution of stakeholder-reported health informatics issues at a national level.

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Overview

• Accepting applications

• Open & closing dates

05/30/2024 to 06/10/2024

• Salary

$117,962 - $153,354 per year

Salary listed is based on the Washington DC Pay Scale and may be adjusted based on the location and grade of the selected employee.

• Pay scale & grade

GS 13

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Location

1 vacancy in the following location:

• Washington, DC

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

25% or less

• You may be expected to travel for this position.

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0343 Management And Program Analysis

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Credentialing

Suitability/Fitness

• Announcement number

CBZY-12430286-24-TLC

• Control number

793490700

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This announcement is open to CTAP/ICTAP eligible applicants and current permanent federal VA employees. The first 50 applicants will be reviewed and referred if found qualified. All other applications will only be considered at the request of the hiring manager.

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Duties

Duties include but are not limited to:

• Reports to the CPMO Director and performs analytical, budgetary, planning, risk management, project reporting and other special projects.

• Provides personal and confidential direct support to the CPMO Director and Executive staff and is responsible for tracking and managing a wide range of administrative program decisions dealing with VHA policy, procedures, budget guidelines, and workforce management plans.

• Develops and maintains effective office processes, procedures, and communications, evaluates and modifies ineffective systems, and adjusts as needed to ensure efficient work patterns and smooth communication flow.

• Ensures that all administrative systems are functioning in a manner that facilitates efficiency and effectiveness; constantly monitors administrative functions, anticipates needs, and designs changes to organizational, staff, and resource procedures/processes where necessary.

• Provides direct support to CPMO for a wide variety of national-level meetings, projects, presentations and research needs.

• Prepares agendas, slide decks, meeting minutes, and all other items as needed or assigned; and provides content management and delivery of presentations, meeting logistics and support, and task coordination among participants and presenters to ensure CPMO Executive staff are prepared and supported throughout.

• Evaluates the effectiveness of CPMO operations and develops service-wide quality programs, plans, procedures and methodologies.

• Serves as internal consultant to management on specific quality improvement and organizational development projects such as aligning organizational processes and reinforcing new practices.

• Initiates and leads special projects with the CPMO staff and leadership team to address identified issues, including conducting management studies of processes relating to all facets of CPMO operations using process improvement techniques such as human centered design and Lean Six Sigma.

• Coordinate diverse administrative and professional programs to provide maximum support to CPMO, including but not limited to the provision of staff support in short- and long-term planning, financial and workload analyses, program leadership, implementation and evaluation and identify and resolve a full range of complex management problems.

• Develop & organize repositories of CPMO data and knowledge in repositories such as SharePoint and Teams ensuring ease of use for internal customers.

• Monitor and manage incoming actions for CPMO and requests from initial receipt to completion and closeout.

• Uses program/project management techniques in the development and execution of project plans including methodology, resource requirements, timelines, priorities, and budget impact.

Work Schedule: Monday

• Friday, 8am

• 4:30pm

Compressed/Flexible: May be available

Telework: The employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee, but will be required to report in-person for 50% of scheduled work time ( authorized for telework up to 50%).

Remote: This is not a remote position.

Position Description/PD#: Management & Program Analyst/PD11061-0

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/10/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Selective Placement Factor: This position includes a selective placement factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective placement factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet them are ineligible for further consideration. The selective placement factor for this position is:

SPF: 1-Expertise in provision of direct support at an executive level to include monitoring administrative functions, anticipating needs, and designing changes to organizational, staff, and resource procedures/processes.

SPF 2- Expertise in coordination of cross-cutting activities for multiple offices or organizational units, to include tracking and managing a wide range of administrative program decisions dealing with VHA policy, procedures, budget guidelines, and workforce management plans.

SPF3- Expertise in providing direct support for a wide variety of meetings, projects, presentations and research needs to include: preparing agendas, slide decks, meeting minutes, and all other items as needed or assigned; and providing content management and delivery of presentations, meeting logistics and support, and task coordination among participants and presenters to ensure executive staff are prepared and supported throughout.

You may qualify based on your experience as described below:

GS-13

Mastery of and skill in applying business principles, including systems thinking, to the healthcare environment such as: a) financial management, b) human resource management, c) organizational dynamics and governance, d) strategic planning and marketing, e) information management, f) risk management, and g) quality improvement. Experience formulating guidelines, implementing new developments, and providing policy interpretation. Broad experience using strong analytical skills to complete fact gathering, organizing, and presentations inherent in requirements analysis, alternatives analysis, technical project proposals, project, plans, and overall program coordination. Broad experience using program/project management policies, principles and techniques to plan advanced system projects and lead task forces in the resolution of critical problems which require innovative solutions.

You will be rated on the following Competencies for this position:

Project Management

• Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

Analytical Thinking

• Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail; Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account.

Performance Measurement

• Knowledge of the principles and methods for evaluating program or organizational performance using financial and non-financial measures, including identification of evaluation factors (for example, workload, personnel requirements), metrics, and outcomes.

Planning and Evaluation

• Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Administration and Management

• Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This job opportunity announcement may be used to fill additional vacancies.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.