WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
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WHAT DOES A MANAGEMENT & PROGRAM ANALYST- As a Management & Program Analyst you will serve as an analyst, evaluator and advisor to management on the effectiveness, efficiency or productivity of assigned program operations. You will conduct analytical studies and/or projects to resolve substantive problems or improve effectiveness and efficiency of the operating line and administrative programs.
As a Management & Program Analyst you will:
Accomplish various analytical studies and/or projects to resolve substantive problems.
Prepare action plans for project accomplishments and ensure that plans are consistent with Service goals, schedules, and policies.
Analyze project data, requirements, identify problem areas and determine resolutions.
Perform complex operational reviews and prepare comprehensive program evaluations.
Prepare feasibility studies, directives, policy statements, written guidelines and recommendations and conduct briefings to communicate findings.
Develop changes in methods, procedures, and techniques to improve baseline measures.
Conduct studies of employee/organizational efficiency and productivity.
Monitor status and resources to meet goals and objectives and recommend adjustment of work plans and resources for project accomplishment.
Plan, coordinate, and establish operating methods and procedures for accomplishment of project assignments.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Occasional travel - 1 to 5 Nights per Month
Program Management Analyst
Conditions of Employment
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Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement:
GS-11 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: Proficiency utilizing the Electronic Fraud Detection System (EFDS) to identify potentially fraudulent tax refunds and/or identity theft; experience with Oracle Discoverer to create queries and reports; Experience in qualitative and quantitative techniques to gather, assemble, and analyze facts, draw conclusions, and devise alternatives; Knowledge of Integrity and Verification Operation work processes, operations and programs to perform studies and evaluations, and make recommendations for changes and improvements; Experience in the development and analysis of process maps as tools utilized in improving processes; Experience applying communication techniques sufficient to present plans and proposals convincingly and negotiate., OR A Ph.D. or equivalent doctoral degree., OR Three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree., OR A LL.M., if related., OR A combination of qualifying graduate education and experience equivalent to that described above.
GS-12 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Proficiency utilizing the Electronic Fraud Detection System (EFDS) to identify potentially fraudulent tax refunds and/or identity theft; experience with Oracle Discoverer to create queries and reports; Experience in evaluative and analytical methods, management and organizational techniques to establish criteria for identifying and measuring accomplishments and progress, revising methods and developing new approaches and analyzing the impact of changes and make recommendations; Knowledge of functional programs, operations, work processes to identify actual or potential problem areas, and deficiencies; Experience working with project management tools and techniques to plan, schedule, implement, closeout, and evaluate complex projects and studies; Oral communication
FOR GRADE 11 ONLY: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
Department Of The Treasury