The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).
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WHAT DOES A SENIOR MANAGEMENT AND PROGRAM ANALYST DO? As a Senior Management and Program Analyst, you will serve in the role of Advisor to the Deputy National Taxpayer Advocate on matters and/or issues related directly to the Taxpayer Advocate Service function. You will be responsible for general management and executive direction within the program and functional areas of the Deputy National Taxpayer Advocate. You will be responsible for high level, cross-functional projects, often of a confidential nature. These projects may include the development of broad policy and operational objectives as they relate to the function, which often require integrating and/or coordinating efforts and activities across organizational lines, including the Office of the National Taxpayer Advocate, other Operating Divisions, and functional organizations. This position is under the general administrative direction of the Deputy National Taxpayer Advocate and as such you will be expected to have great familiarity with the Taxpayer Advocate function, its mission and the work performed in support of this mission.
As a Management and Program Analyst, you will:
Plan, perform, and/or coordinate the most significant types of managerial assignments encompassing the entire program and functional areas of the Deputy National Taxpayer Advocate Service office including Case Advocacy, Finance, Training, Human Resources, Technical Analysis and Guidance, and Business Assessment (i.e., quality, customer satisfaction etc.).
Apply technical expertise to the review of complex taxpayer cases elevated to the Deputy National Taxpayer Advocate level; Internal Revenue Manuals (IRMs); Interim Guidance Memorandums (IGMs); and any written communications directed to TAS employees for appropriate advocacy focus and technical accuracy.
Review TAS Case Advocacy training material for technical accuracy and advocacy focus and lead the development of training material on complex technical topics. Provide technical expertise in reviewing the case advocacy sections of the Annual Report to Congress and the June Report to Congress.
Prepare and coordinate Congressional and other high-level correspondence and briefing material.
Implement the Deputy National Taxpayer Advocate's administrative and management decisions and assure accomplishment of the desired result.
Represent the Deputy National Taxpayer Advocate in contacts with IRS officials, representatives of other agencies and non-government organizations, and various committees and task forces as needed.
Independently or as a leader of an ad hoc group, undertake special studies and investigations and analyze technical, operational, and administrative problems which exist or may arise in one or more offices or programs.
Provide leadership to special project activities. This includes overseeing, guiding, and coordinating project planning, development and implementation.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Occasional travel - 1 to 5 nights per month.
0343 Management And Program Analysis
Conditions of Employment
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Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.
GS-15 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position includes: Knowledge and expertise of business operating division, and/or human resource programs, and of the interrelationships among these programs to research problems and issues; knowledge of operations, organizations and procedures sufficient to determine appropriate action to take and the ability to communicate and apply this knowledge as needed; Demonstrable skill in the use and interpretation of relevant laws, regulations, rulings, policies or procedures in order to research and advise on specific questions or problems; Demonstrable ability to communicate orally and in writing on a multitude of subjects and to meet and deal effectively with a wide range of co-workers, executives and leaders within and/or outside the Service; and knowledge of the Service's mission, organization, policies, practices and procedures, including broad knowledge of the program areas specific to the Business Division.
The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable: You must have been at the GS-14 grade level for 52 weeks (time-in-grade requirement).
Department Of The Treasury