Management Analyst IV

Texas Health and Human Services Commission (HHSC) Office of Inspector General (OIG) seeks highly qualified candidates to fill the Management Analyst IV position within the Data Reviews Division.

OIG's mission is to improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions. OIG is a dynamic organization that specializes in the prevention, detection, audit, inspection, review, and investigation of fraud, waste, and abuse in the provision and delivery of all state health and human services and enforces state law related to the provision of those services. The OIG's Data Reviews division develops OIG initiatives through research and innovation, employing tools and processes that leverage the power of data to increase efficiency.

Working under the leadership of the Deputy Inspector General of Data Reviews, the Management Analyst IV will serve as a senior coordinator for Data Operations and the Recovery Audit Contractor (RAC) teams, supporting the teams and assisting the Deputy IG with cross-divisional functions. The Management Analyst IV will facilitate collaboration and coordination across the teams, lead and manage projects, assist the Deputy IG with special assignments, and provide organizational management and infrastructure development for Data Operations and RAC.

This position performs highly advanced, senior-level administrative and policy analysis work that involves planning, directing, and overseeing activities to assist the Deputy IG and Data Operations management team. Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals; facilitates development of presentations and talking points; tracks and reports performance measures; monitors and improves production management tools; conducts specialized tasks and duties pertaining to fiscal, administrative, and program functions; and performs other duties or tasks as assigned. This position may supervise the work of others.

Work is performed under minimal direction with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy and Division policies and procedures.

• This position can telework 100% from any OIG location within Texas consistent with HHS telework policies. Position may need to occasionally report to the HHSC headquarters office in Austin, Texas to attend in-person meetings. May require up to 10% travel.*

In addition to rewarding, meaningful work, HHSC offers a variety of benefits, which can be found at , and generous leave based on years of service. A list of State of Texas holidays is available at: http://www.hr.sao.texas.gov/Holidays.

Essential Job Functions:

(20%) Promotes compliance with applicable federal and state laws, rules, and guidelines. Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals.

Assists the Deputy IG of Data Reviews in preparation for meetings, OIG- or Division-wide calls and presentations, periodic meetings with other relevant stakeholders, and drafting memos or other publication content. Monitors, tracks, and reports data to measure the effectiveness of the Data Operations team and its progress toward the achievement of goals and objectives. Assists with the development, implementation, and delivery of Data Operations policies, procedures, processes, training, and quality assurance activities.

(20%) Facilitates development of presentations and talking points, tracks and reports performance measures, and monitors and improves production management tools. Performs highly complex and often time-sensitive research related to Medicaid and other Health and Human Services programs.

Coordinates extensively with OIG management and staff to collect pertinent information on behalf of the Deputy IG of Data Reviews. Consolidates and reports research findings in a way that is useful to management and appropriate for the intended audience. Monitors and reports progress toward performance measures.

If measures are not achieved or a challenge is identified, analyzes cause and reports results and recommendations to management. Reviews performance measures and methodology periodically, making recommendations for improvement to existing measures, deletion of ineffective measures, and addition of new measures, as appropriate. Distributes productivity reports to management and develops new reports as needed to forecast resource availability for future projects and needs.

(20%) Conducts specialized tasks and duties pertaining to fiscal, administrative, and program functions. Manages Data Operations and RAC projects and tasks, including team priorities, workplans, and special assignments.

Performs ongoing team risk assessment activities and participates in OIG workgroups on behalf of the Data Operations and RAC teams. Coordinates with other Data Reviews teams and other OIG divisions to ensure appropriate response and collaboration for both internal and external projects and processes. May serve as a legislative contact for the Data Operations and RAC teams, including analysis of complex legislative proposals and responses to inquiries from OIG's Government Relations team.

(20%) Assists with management tasks, including support for hiring and recruiting for key positions, drafting job descriptions, screening applications, developing interview and evaluation tools, and leading interviews. Assists the Deputy IG for Data Reviews with budget oversight, purchasing and contract activities, audit coordination, organizational and strategic planning, and other administrative tasks.

Assists with coordinating team meetings and promotes transparency and continuous communication for the continued success of the Data Operations and RAC teams. Monitors and reports on team activities and coordinates with teams to draft copy related to achievements for inclusion in OIG publications.

(20%) Provides support, guidance, and accountability for team activities, processes, and communications. Assists with Data Operations and RAC contractor coordination, ensures compliance with federal and state requirements, and assists with the development of processes for strengthening performance.

Knowledge Skills Abilities:

1.Knowledge of principles and practices of public administration and management.

2.Knowledge of state and federal laws, rules, and policies related to health and human services.

3.Knowledge of the Texas Medicaid program, including program integrity requirements.

4.Knowledge of OIG's enabling legislation, as well as federal and state law, rules, regulations, and policies related to fraud, waste, and abuse.

5.Knowledge of investigative principles, techniques, and procedures.

6.Knowledge of data and trend analysis.

7.Knowledge of management principles and business practices.

8.Knowledge of budget management and fiscal accountability processes.

9.Knowledge of the principles of leadership and how to effectively interact with various leadership styles.

10. Knowledge of State of Texas legislative processes and initiatives.

11. Considerable knowledge of planning, implementation, and evaluation strategies.

12. Experience in both project and personnel management.

13. Experience in strategic planning and performance monitoring.

14. Experience in using automated systems for documentation, research, and tracking.

15. Advanced skill in organization and coordination in managing multiple, sometimes conflicting, priorities without jeopardizing deadlines or goals.

16. Strong and effective communication skills, both orally and in writing.

17. Skill in collecting and analyzing complex data, evaluating information, drawing logical conclusions, and clearly presenting complex concepts and information in concise reports.

18. Skill in producing clear written content, publications, and technical documents.

19. Skill in the use of computer/laptop equipment and applicable software applications, including Outlook, MS Teams, MS Word, MS Excel and other Office Suite software applications.

20. Skill in conducting quality assurance activities and identifying trends that indicate a need for policy or process improvements or additional training.

21. Skill in identifying problems, evaluating alternatives, and implementing solutions.

22. Skill in working collaboratively and cooperatively with diverse groups.

23. Skill in effective management of program resources.

24. Ability to assist with directing program activities to establish goals and objectives that support the strategic plan, and to devise solutions for administrative problems.

25. Ability to establish and maintain positive, effective working relationships with others.

26. Ability to interpret and apply laws and regulations.

27. Ability to apply agency policies and guidelines and determine compliance.

28. Ability to devise solutions to administrative problems.

29. Ability to develop training materials and instruct and train others.

30. Ability to direct, plan, assign, and supervise the work of others to produce successful, timely outcomes.

31. Ability to interact professionally with internal and external stakeholders.

32. Ability to think creatively and support creative thinking in others.

33. Ability to remain flexible and lead in an environment of change.

Registration or Licensure Requirements:

none Initial Selection Criteria:

Bachelor's degree from an accredited college or university. Major coursework in public administration, business administration, healthcare, or in a related field is required.

At least one year of managerial or lead experience is required, preferably involving the management of complex systems or functions. At least two years of full-time professional experience working within state, local, or federal government or a public agency or working as a consultant for state, local or federal government or a public agency is preferred. Additional Information:

Resumes will not be accepted in lieu of an application but may be provided as supplemental materials. All fields on the application must be filled-in completely. Information on application must clearly state how applicant meets initial selection criteria in the summary of experience section of the application.

The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.

OIG will request that all applicants considered for an interview provide responses to essay questions. Failure to respond to the request could disqualify an applicant from the interview process.

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Applicants selected for interview will be required to complete a proficiency/skills exercise either before or after the interview (e.g. Excel or writing).

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.

If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. MOS Code:

Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to: 34A, 59A, IS, 25, 8840.

All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.

If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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