Managed Services Technical Consultant

NCR Corporation Atlanta , GA 30301

Posted 2 months ago

About NCR

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

Title: Managed Services Technical Consultant

Grade: 10

Location: Atlanta, GA

Key Areas of Responsibility

  • Work with SR level Consultants to identify and propose the right delivery service solution, tools & methodology, based on real service delivery capability and Customer needs

  • Configuration and modification of software tools and monitoring agents based off of customer needs

  • Assist with Lifecycle support of Customers implemented on Managed Services offers

  • Support optimization/improvement projects

  • Consult with the System Administration team and System Specialist in the analysis, resolution of service delivery issues, and implementations of change requests

  • Participate in the deployment of corporate tools, processes and procedures to optimize the performance of service delivery

  • No relocation assistance will be offered for this position.


  • Basic Requirements

Bachelor's degree in CIS, MIS or related technical discipline

Understand of Cloud based Technologies

Ability to learn new programming concepts quickly and efficiently

Basic understanding of programming and database concepts

Strong interpersonal and organizational skills

Excellent written and verbal communication skills

Position requires occasional travel on a project basis only

  • Preferred Requirements

Fluent English

Knowledge of Microsoft Office Suite

Understanding of Project Management

EEO Statement

Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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Managed Services Technical Consultant

NCR Corporation