Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Managed Services Engineer - Citrix

Expired Job

Mobile Mini, Inc. Raleigh , NC 27611

Posted 4 months ago

As a nationally recognized IT solutions provider with an over 35-year history of success, Sirius is known for cultivating the best talent, providing a positive work environment, and offering a compensation and benefits package designed to help our employees thrive both personally and professionally. We deliver best-of-breed IT solutions from the world's top technology innovators, including Checkpoint, Cisco, Citrix, DellEMC, F5, FireEye, HDS, HP, IBM, NetApp, Nutanix, Palo Alto, VMware, and many more. If you want to work with the Brightest Minds in the Business, contact us today.

Position Summary:

The primary purpose of this position is to manage and maintain computer software systems and network connections to ensure high levels of availability and security of the supported business applications. This position will focus on the operational stability and maintenance of virtualized and physical infrastructure in customer and/or hosted data center environments.

Primary Duties & Responsibilities

Strategy & Planning

Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.

Acquisition & Deployment

  • Coordinate with network engineering, business application, and database administration functions to implement Citrix systems that utilize industry best practices to meet corporate objectives.

  • Install and configure Citrix servers and applications.

Operational Management

  • Implement policies, procedures, and technologies to ensure Citrix system security

  • Performs , upgrades, maintenance, and support of server architecture, software, and utilities

  • Review and deploy new Citrix patches and software updates according to best practices.

  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Citrix servers and client access software.

  • Analyze Citrix application usage to support long-term strategy and network capacity and/or licensing.

  • Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.

  • Ensures the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance

  • Conducts network and security audits; tests and performs routine system backups and restores

  • Mitigates, anticipates, identifies, troubleshoots, and resolves hardware and software problems on servers

Analyzes system, server, application, network, and input/output device performance

  • Recommends, schedules, and performs software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases

  • Creates required reports for business user needs

  • Develops, documents, and maintains policies, procedures and associated training plans for system administration and appropriate use

Basic Qualifications

  • Bachelors degree in Information Technology, Computer Science, Engineering, Telecommunications or a related field

  • At least three (3) years experience with Windows Server technologies, Virtualization, and Active Directory management to include of the following:

o At least two (2) years experience related to administration and support of Citrix Xen Desktop / Xen App, Netscaler, and/or related VDI technologies, OR

  • Successful completion of at least one (1) year as an Associate Converged Infrastructure Engineer (in Managed Services or Technology Services) with Sirius

Other Position Requirements

  • Demonstrated knowledge of Microsoft infrastructure technologies including one or more of the following: DHCP, DNS, WINS, Active Directory, Group Policy Objects

  • Demonstrated knowledge of current systems software, protocols, and standards, including firewalls and Active Directory

  • Demonstrated knowledge of local area network administration

  • Experience with software and hardware troubleshooting

  • Experience with hypervisors such as Hyper-V and/or vSphere

  • Experience documenting and maintaining configuration and process information

  • Demonstrated analytical, problem-solving, and technical troubleshooting skills

  • Demonstrated presentation and communication skills

Preferred Qualifications

  • Citrix and/or VMWare certifications such as: CCE-V, CCP-V,CCA-V, VCP, etc.

Data Privacy and Security:

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.

  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.

Essential Functions

The position exists to provide remote technical support and lifecycle consulting solutions to our Managed Services customers and as such requires the ability to interact with customers on an ongoing and regular basis. To provide the required coverage, must be willing to work after hours.

The above primary duties, responsibilities, and position requirements are not all inclusive.

Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.

Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.

Sirius will not sponsor work eligibility for this position.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Enterprise Field Services Network Engineer

City Of Raleigh North Carolina

Posted 4 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Job Description Hiring Range: $47,902 - $80,000 (Promotional Hiring range may vary) The Enterprise Field Services Network Engineer position is responsible for implementing and maintaining the various networking equipment and solutions for the City of Raleigh. Working with other members of the Network team, as well as other departments around the city, the Network Engineer will implement innovative and advanced systems to the City of Raleigh's internal and external network infrastructure. Additionally, this position will be expected to travel to various City of Raleigh office locations to perform the on-going maintenance and management of the network hardware and software, planned obsolescence and upgrades, as well as, troubleshooting incidents, analyzing problems, and monitoring systems for performance. This position will also work with different departments on new site installations and creating technical requirements. This position reports to the Enterprise IT Infrastructure Manager in the City of Raleigh Information Technology Department. The Information Technology Department plays a major role in the City's recognition for innovation. For example, the department has recently won awards such as a Next Century Cities Charles Benton Next Generation Engagement Award for proposing innovative programs that will use high-speed broadband to improve civic engagement and democratic participation. In addition, we work with partners in academia and other local governments on forward-thinking initiatives to improve the quality of life, realize a digital future, and foster economic development in Raleigh. Raleigh is recognized frequently in the national media for a variety of measures of the health of our community. Some of those accolades include: * Second place in Forbes' 2017 Best Places for Business and Careers * Second most educated city in the U.S. (WalletHub, 2017) * Sixth best state capitol in which to live (WalletHub, 2018) The City employs more than 4,100 staff to support its 450,000+ residents and is consistently ranked as one of the top locations in the nation to live, work and learn. Management Responsibility: None Duties and Responsibilities Essential Duties: * Monitor IT network infrastructure alerts and events including: review of logs and log correlation from disparate subsystems, preparation and review of custom reports from core switches, firewalls, routers, remote/distribution switches, UPS's, wireless controllers and AP's, load balancers, website filtering and proxies. * In collaboration with the Network Operations Center (NOC) personnel establish and configure network elements for monitoring that adhere to industry best practices and methodologies for monitoring and alerting. * Ensure all network equipment configuration is managed in a secure and efficient manner. * Use knowledge of Layer-1 through layer-7 networking technologies to provide end-users with reliable IT solutions. * Manage network services, workloads and schedules of vendors and suppliers, and foremost the OLA's and SLA's governing IT solutions. * Plan and participate in the life-cycle management of the networking gear, and in the continuous equipment replacement cycle activities. * Manage inventory of all networking equipment and implement new network infrastructure for new site implementations and site refreshes. * Create network diagrams and documentation using versioning methodologies to ensure accurate and up to date records of deployed solutions, as well as maintain existing documentation. * Participate in the network team service desk queue, and efficiently identify and remediate any incidents and problems escalated. * Manage vendors, suppliers, service providers, and stakeholders during the remediation activities. * React to alerts, incidents, problems, and requests escalated to the network team. * Use industry standard troubleshooting tools/equipment/techniques (packet-capture and analysis, protocol analyzers and analysis, logging servers and alerting platforms), as well as, experience and imagination in correlation of events to accelerate remediation of impaired IT services. * Identify bugs and deficiencies in networking hardware or software, come up with remediation plan(s), and successfully implement remedies to identified network anomalies. * Share understanding of remediation procedures and techniques with teammates (both formally and informally) to preserve knowledge. * Assist with the management and implementation of network infrastructure related projects, including: commissioning of newly constructed facilities, networking hardware and software lease refreshments, upgrades, change requests and incident management, and alike. * Work with project teams across the IT Department and throughout the city to implement network connectivity solutions. * Participate in site surveys and assessments for IT outfitting and rite-sizing of gear to match end-user's requirements. * Plan new site wired and wireless deployments from design to implementation. * Travel to various locations around Raleigh, to ensure networking equipment is working optimally. Typical Qualifications Education and Experience Associate's Degree in computer science, information technology or directly related field and four years of experience as a network engineer/administrator in an enterprise environment OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Licensing/Certifications * Valid North Carolina Class C Driver's License with a satisfactory driving record. * Cisco Certified Network Professional (CCNP) preferred. * Cisco Certified Network Associate (CCNA) required. Additional Information Desired Skills: * Strong teamwork and interpersonal skills * Ability to develop effective working relationships with all levels of personnel * Strong client-service orientation and focus * Solid written, verbal, presentation, and documentation skills * Self-motivation, and problem solving skills * Expert in management of Layer-2 and Layer-3 and troubleshooting/tuning techniques of related protocols * Strong knowledge of routing protocols including OSPF, EIGRP, and BGP, * Experience with IP traffic redistribution, route filtering, load-balancing, and VRF * Strong understanding of VMware and Virtualization technology * Strong understanding of Cisco UCS and converged infrastructure * Strong understanding of VLANs, Subnetting, and IP Provisioning * Experience with VPN setup and troubleshooting in an enterprise environment * Hands on experience with Cisco operating systems including IOS and Nx-OS * Knowledge of wireless services principles and understanding of controller based WiFi * Hands on experience with Cisco ASA and/or PaloAlto, or experience with applications of network edge security in standards based security appliances * Experience with VoIP is highly desirable (concepts, their application and setup, troubleshooting) * Experience with MPLS is highly desirable (concepts, their application and setup, troubleshooting) * Experience with F5, NetScaler, or comparable load-balancing technologies is highly desirable * Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM) methodologies - ITILv3 Certification is desirable * Willingness to flex work-hours within/beyond typical workday as well as participation in sharing the On Call duties is expected. ADA and Other Requirements: Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions: Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. City Of Raleigh North Carolina Raleigh NC

Managed Services Engineer - Citrix

Expired Job

Mobile Mini, Inc.