Managed Services Advisor

Softchoice Dallas , TX 75201

Posted 3 months ago

Job Description:

Managed Services Advisor

The Managed Services Advisor will be focused on supporting our Managed Services opportunities, working closely with our sales teams.

This role will support the qualification, proposal preparation, account strategy and client management. The individual may also work with other Softchoice resources to provide knowledge and guidance on Managed Services.

The role is responsible to deliver on the Company's business objectives of Revenue and Gross Margin as related to these services.

As our Managed Services Advisor, you will be:

  • Responsible for assisting Sales Managers and Account Executives in defining and positioning large or complex Managed Services solutions ($200,000+)

  • Assisting in business outcome discussions with our client(s) contacts at C-Level and LOB

  • Highly available and responsive to the assigned client teams

  • Participating in client meetings to determine solution requirements

  • Interfacing with Managed Services Operations to ensure our capability of delivery of services

  • Managing forecast maintain accurate revenue and closing metrics

  • Leveraging the big deal management and qualifying tools for key opportunities

  • Utilizing strategic account planning methodology to increase Managed Services revenue and gross margin

  • Attaining the revenue targets assigned

  • Communicating opportunity revenue and booking date forecast

  • Maintaining agreed upon pipeline development activity

  • Providing business forecast

  • Utilizing strategic market development to identify business opportunities

  • Establishing trusted advisor relationships with client organizations at the executive level

  • Establishing trusted relationship with Softchoice's sales and Managed Services Delivery teams

We're looking for people who are

  • Passionate about technology and always expanding their knowledge

  • Able to articulate solutions to customers in plain language

  • Able to strive to find the next opportunity in each engagement by actively discussing needs and priorities with customers

  • Innovative problem solvers who consultatively work with clients to solve the problems that are hindering their productivity

As our ideal candidate you will have

  • Post-secondary education with a focus on technology an asset

  • Minimum 3 years' experience (5 years+ preferred) in a managed services sales environment

  • Proven managed services sales success

  • Strong client services skills with a focus on improving the client experience

  • Excellent English communication (written and verbal), interpersonal and presentation skills

  • High attention to detail

  • Demonstrated sense of urgency, adaptability, flexibility and drive to achieve

  • Maybe required to travel to client locations (15%-25%)

How Do We Hire Great People?

We believe in matching the right people for the right role. Once you've applied for a position, our team of Talent Advisors will review your resume and application against all open roles at Softchoice. We also keep in mind any future or upcoming roles you may be a fit for. As part of our selection, onboarding and development process, we utilize tools to help us better match candidates with our roles.

Applying for a role at Softchoice is not complete until you have completed both the formal online application and the Predictive Index tool (PI). Completing the PI tool will take no more than 10 minutes of your time.

If we see a match with your skills and our open roles, we will reach out to you to schedule time to talk so that we can learn more about you and you can learn about us. Only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise.

Need more convincing this is the right next step in your career? Here are the reasons why folks love working here!

  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 12 consecutive years

  • Softchoice certified as a Great Place to Work in the United States (2016)

  • Meaningful work that drives professional development

  • Ability to enter and grow within the technology industry

  • Being part of a winning, high performance team

  • Every employee gets two paid volunteer days per year

  • We serve large and mid-sized clients from a variety of industries

  • We've raised over $2 Million through our staff-run charity Softchoice Cares

  • 1 in 5 employees have invested in an ownership position in Softchoice

About Softchoice

Softchoice is one of the largest IT solutions and Managed Services providers in North America! We are an influential, growth-oriented organization determined to enable our people, our clients, our partners and the communities we serve to realize their potential. Our unique culture fosters a friendly, open-minded workplace where employees are encouraged to bring their whole selves to work. As a member of a dynamic, high-performing team, each Softchoice employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact.

We would like to thank you personally for applying to Softchoice.

Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. Again, thank you for your interest in a career at Softchoice!

  • Note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.


  • Softchoice is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please let us know in your application or reach out to and we will work with you to meet your accessibility needs.


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Managed Services Advisor