Male Spa Attendant (Part Time)

Four Seasons Hotels Ltd. Baltimore , MD 21203

Posted 3 weeks ago

Main Responsibilities

  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.

  • Liason/introduce guests to health club/spa services practitioners (massage therapists, etc.)

  • Assist guest to their appointments as they relate to the Health Club/Spa services

  • Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, etc.)

  • Assist guests with use and set-up of fitness machines

  • Collaborate and communicate seamlessly with co-workers and all departments to ensure organized and professional service

  • Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact as well as all core and cultural benchmark standards

  • Set-up and maintain health club/spa including refreshments, locker rooms, work out areas, pre-treatment area and games room.

  • Retrieve and fold towels

  • Retrieve, deliver, and store/set-up products from purchasing

Physical Requirements

  • 90% of shift continuous movement - such as walking through spa quickly to assist guests in all areas

  • 60% - lifting/pushing/carrying supplies/equipment and refreshments: towel bins, water jugs, weights, wet towels in towel bins, towels off of shelves, misc. supplies up to 50 lbs.

  • 10% bending to organize and access storage space, cover fitness equipment, picking up towels

  • Must be able to wear a mask and gloves when required

  • Able to work 40 hours per week and accept reasonable requests for overtime (if position is full time)

  • Must have flexibility in availability to work according to business volume

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf


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