Major Loss Senior Complex Director

American International Group Chicago , IL 60602

Posted 6 months ago

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world's leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the Commercial Property Major Loss group. Claims at AIG are a combination of different functions, business divisions such as Life & Retirement and General Insurance, and Global Claims, which makes us unique at AIG. Our specialized functions are delivering on AIG's promise to our customers, our clients, our shareholders, and each other. Thanks to our global network of highly-skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it.

Your contribution at AIG

As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

  • Provide superior customer service and investigate first party commercial property claims.

  • Coverage review and determination on all files.

  • Work with experts on construction, accounting, cause and origin etc.

  • Negotiate settlement with insureds and attorneys.

  • Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.

  • Manage litigation files with proper direction.

  • Some travel is required up to 25%

What we are looking for

  • 15+ years experience in claims preferably handling first party claims.

  • Experience in Large Property, Business Interruption, Real Estate, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.

  • Multinational claim handling is a plus.

  • Ability to communicate information clearly and concisely both orally and in writing.

  • Strong interpersonal skills, effective time management and organizational skills.

  • Proficient computer skills.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


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Major Loss Senior Complex Director

American International Group