Kemper is seeking an Major Loss Claims Adjuster to work in our Phoenix location. Our office offers a pleasant, business casual environment with advantages that include flexible scheduling and generous paid time off to start.
Primarily handles claims with a high complexity and large injury severity.
Review each claim to ensure that all coverage and exposures issues have been identified and investigated.
Recommends additional investigation if warranted and adjusts exposures as needed.
Contacts insureds and claimants within established corporate guidelines to provide notification of reassignment of the claim and to continue the settlement process.
Handles questions on coverage with a reservation of rights letter and/or non-waiver agreement.
Advises the underwriting Department of adverse findings regarding insureds and/or coverage.
Conducts investigations independently and at the direction of management utilizing sound investigative procedures to establish liability as quickly as possible.
5+ years claims adjusting experience including experience with evaluation, negotiation and settlement of bodily injury claims. California claims handling experience a strong plus
Experience handling coverage issues, high exposure, serious injury, and large losses.
The ability to work closely with senior management.
Follow detailed and specific direction on file handling when required.
Excellent planning and organizing skills
Excellent written and verbal communication skills.
The ability to deal with conflict in an effective manner.
Workload could vary greatly based on volume. Must be able to work effectively amid constant interruptions and be able to meet deadlines.
Must make decisions quickly and with minimal supervision.