Major Loss Adjuster

Kemper Phoenix , AZ 85002

Posted 2 months ago


Phoenix AZ


Kemper is seeking an Major Loss Claims Adjuster to work in our Phoenix location. Our office offers a pleasant, business casual environment with advantages that include flexible scheduling and generous paid time off to start.

Position Responsibilities:

  • Primarily handles claims with a high complexity and large injury severity.

  • Review each claim to ensure that all coverage and exposures issues have been identified and investigated.

  • Recommends additional investigation if warranted and adjusts exposures as needed.

  • Contacts insureds and claimants within established corporate guidelines to provide notification of reassignment of the claim and to continue the settlement process.

  • Handles questions on coverage with a reservation of rights letter and/or non-waiver agreement.

  • Advises the underwriting Department of adverse findings regarding insureds and/or coverage.

  • Conducts investigations independently and at the direction of management utilizing sound investigative procedures to establish liability as quickly as possible.

Position qualifications:

  • 5+ years claims adjusting experience including experience with evaluation, negotiation and settlement of bodily injury claims. California claims handling experience a strong plus

  • Experience handling coverage issues, high exposure, serious injury, and large losses.

  • The ability to work closely with senior management.

  • Follow detailed and specific direction on file handling when required.

  • Excellent planning and organizing skills

  • Excellent written and verbal communication skills.

  • The ability to deal with conflict in an effective manner.

  • Workload could vary greatly based on volume. Must be able to work effectively amid constant interruptions and be able to meet deadlines.

  • Must make decisions quickly and with minimal supervision.


  • ZR -GD -IN -PT
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Major Loss National Claims Examiner


Posted 2 months ago

VIEW JOBS 9/25/2020 12:00:00 AM 2020-12-24T00:00 Location(s) Birmingham AL, Cerritos CA, Chatsworth CA, Dallas TX, Phoenix AZ Details Supervises and directs the handling of reporting files of a high level of complexity and/or severity including issuing instructions to other Company personnel to properly handle all aspects of claims referred as per current Best Practices/departmental guidelines. Accountable for handling and control of all claims matters assigned including investigation, evaluation, disposition, reserve accuracy and diary maintenance. This position can work out of any of our large offices. Position Responsibilities: * Reviews and analyses Home Office Referral files to identify critical issues relating to the claim and form an appropriate action plan for the handling of the claim. Directs Company personnel to perform specific tasks needed to effectively complete all aspects of the action plan. On-going analysis and reassessment of action plans to ensure achievement of desired results. * Analyzes and directs handling of coverage positions and directs activities needed to confirm or deny coverage. Conduct, coordinate and direct investigation into facts of the loss and nature/extent of the damages and/or injuries. Ensures that all documentation of all damages is obtained as required based on the nature of the claim. * Evaluates information on contractual coverage, liability and damages, including expert surveys and reports, to determine the extent of exposure to the insured. * Ensures documentation of investigation, evaluation, strategies and resolutions of claims are made through reports, file notes, correspondence, memos and other means of communication. * Reviews and sets reserves within authority or recommends appropriate reserve changes outside of personal authority to higher management for approval. * Ensures that claims are concluded by communicating contractual coverage and liability positions and directs negotiation, arbitration, mediation and other methods of settlement as appropriate to each claim. Directs others to obtain necessary settlement documents including releases, proofs of loss, etc. and directs the issuance of payments. Position Qualifications: Examiner I: * 4+ years of claim handling experience and demonstrated proficiency in analyzing and handling claims including bodily injury claim evaluation and methods of negotiation. Examiner II: * 5+ years of claim handling experience with demonstrated proficiency in analyzing and handling claims including bodily injury claim evaluation and methods of negotiation. All Candidates: * Must maintain current adjuster licenses in assigned states. * Excellent written and verbal communication skills. * Ability to provide technical directions and work effectively with staff at all levels. * Must have basic ability to set up and maintain Excel for communication, reporting and documentation purposes. * Work is subject to rigid deadlines for handling and reporting and involves the potential for significant human and monetary impact. If not handled appropriately could subject the company to significant losses. * Travel may be required on a limited basis. #LI-DH1 * ZR -GD -IN -PT Kemper Phoenix AZ

Major Loss Adjuster