Majestic Sales Associate - San Diego

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As a Majestic Coordinator you will engage the customer in a friendly way, attend to their needs quickly, and contribute to a modern, elevated shopping experience. You have an important role of helping ensure the right customer experience is happening on the floor. Also, you may perform other customer service duties to support the store team. You will report to a Sales Manager and work on-site in a store.

What You'll Do

• Promote and ensure an Excellent Customer Experience throughout the store and ensure clients have been welcomed and greeted.

• Create seamless transitions across service levels based on customer needs and areas of interest.

• Contribute to team's success being a partner to enhance and expedite the customer experience and support Fitting Room experiences when available.

• Transition customer to appropriate client advisor based on service needs.

• Enhance the customer experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery, etc.

What You Bring

• Minimum 1 year of experience

• Experience in customer service-oriented roles with ability to merchandise

• Familiar with and able to use retail and mobile technologies

• Able to work a flexible schedule which will include evenings, weekends, and holidays

Inclusive Benefits

• Financial Solutions, including Credit Union membership
• NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
• NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.