Maitre D (Lead Greeter)

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for individuals who can quickly perpetuate a culture that embraces colleague collaboration to provide an exceptional guest experience. Our hotel seeks leaders who have a passion for service that is both intuitive and personalized, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off

• Medical, Dental, Vision, 401K with company match after 30 days of employment

Ventana Big Sur colleagues enjoy

• Gas stipend

• Complimentary daily meal

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Maitre D is responsible for welcoming and creating the first impression for guests. This individual has the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. The Maitre D may be the final point of contact and have the ability to ensure guest satisfaction and making station assignments.

The hourly rate for this position is $19.00.

• A true desire to satisfy the needs of others in a fast paced environment.

• welcoming / greeting customers.

• Customer service experience.

• Ability to work days, nights, weekends and holidays.

• Understanding of floor planning, pace of service, and server sections