Maintenance Technician | Sheraton Raleigh

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Maintenance Technician !

All associates are offered an array of benefits, and competitive wages, based on eligibility, including:

• Medical, Dental, and Vision Insurance

• Employee Discounts

• Employee Travel Discounts

• Flexible Scheduling

• Flexible Spending Account

• Health Savings Account

• PTO and Sick Time

• Parental Leave

• Retirement Plan: 401(K) with matching

• Weekly Pay

Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.

• Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.

• Perform preventative maintenance assignments on a scheduled basis (e.g. "room care").

• Assist in checking electrical systems such as air conditioning controls, television sets and lighting systems, and make minor repairs and/or replacement.

• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.

• Service the hotel's pool if applicable, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.

• Maintain the building exterior and "curb appeal" (i.e. snow removal, lawn care, painting, and gardening).

• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures if needed.

• Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.

• Be prepared for exposure to extreme temperatures.

• Operation of heavy machinery.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.