The Maintenance Tech I person is responsible for maintaining all aspects of the physical plant. Under supervisor direction, the Tech performs preventive maintenance, routine servicing, seasonal repairs and changes, building equipment and plumbing repairs.
Working as a team with the entire Plant department, the Maintenance Tech I performs general maintenance duties, preventive maintenance, service calls, and emergency maintenance as needed and assigned.
With supervision and/or direction, performs general maintenance duties, such as: fixing wall covers, floor covers and some furniture and fixtures; light plumbing work, minor electrical repair, and appliance repairs.
Completes apartment turnovers, including minor repairs, touchup painting, and restoring apartment to original condition.
Performs regular pool, koi pond, and lake maintenance.
Performs painting and refurbishing projects, simple carpentry and drywall. Performs minor building and equipment repairs.
Assists residents with hanging pictures, changing light bulbs in high locations, changing the settings on their units thermostat, simple plumbing emergencies, and other assistance as needed.
Provides excellent customer service to residents as demonstrated by doing the following:
Preview work order, and arrive at unit prepared with all tools/parts needed
Greet resident by name, introduce yourself, and tell him/her what you will be working on.
Wear protective booties over shoes when entering residents unit, if requested.
If resident is not home, leave a note
Thoroughly clean up after yourself when finished with the job
Maintain personal cleanliness
When a resident asks you to do something not on the work order, if it will take less than 15 minutes, do it! If it will take over 15 minutes or doing it will make you late for an appointment, ask if you can use their phone to call in the work order on their behalf.
Assigned one week of on-call duty approximately once each quarter.
Conducts staff training related to safety items as scheduled by the assistant director.
Other duties as assigned
High school graduate. Technical schooling and/or training preferred.
Minimum one year previous work experience with electrical, plumbing, and painting in a complex commercial, industrial, or healthcare setting.
Basic experience in logical troubleshooting.
Ability to understand and follow instructions in English, communicate effectively, and perform simple arithmetic.
Must have a passion for customer service.
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