Reporting to the Facilities Manager or designated manager, ensuring safety and efficient auction operation for all employees through repair and maintenance of all auction facilities and equipment. Responsible to keep workplace safe and free of hazardous situations in accordance with corporate and security guidelines, policies and procedures. Perform all additional duties as directed by Facilities Manager. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed.
Responsibilities and Duties include but are not limited to the following:
1.Provide excellent customer service:
Make sure customers receive prompt, efficient and courteous attention.
Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
No smoking in customer vehicles.
Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
2.Maintain work station:
Ensure all auction conditions are not a potential threat to employee or customer safety.
Respond to and follow proper procedures on employee or customer accidents, injuries, and loss or damage to any property.
Report all incidents to designated manager immediately per auction policy.
Maintain equipment and tools properly and advise supervisor or manager of any needed equipment maintenance or breakdown.
Practice and promote teamwork at all times.
Set a good personal example of attitude and performance.
Take appropriate safety precautions such as safety glasses, respirators, and protective clothing when appropriate.
Practice and promote company Core Values.
Maintenance Tech I Responsibilities and Duties include but are not limited to the following:
4.Building Support and Upkeep
Responsible for keeping the lots and buildings in good repair by performing the maintenance tasks, including but not limited to roofing, plumbing, welding, and carpentry.
Monitor and Control all facility conditions for cleanliness and safety per auction and company standards.
Ensure all auction building and grounds are not a potential threat to customer or employee safety. Respond to and follow proper procedures on employee or customer accidents, injuries and loss or damage to property. Report all incidences to Facilities Manager immediately.
Ensure good operating condition of all equipment and provide routine preventative maintenance. Provide minor maintenance and repair to equipment as needed.
Monitor and control all equipment for cleanliness and safety per auction and company standards.
Basic knowledge of hand tools, possible power tools.
Maintain a good flow of communication with all personnel
Respond to other departments maintenance and equipment needs
Maintenance Tech II Specific Responsibilities and Skills
Must have/be able to complete all the responsibilities and duties of a Maintenance Tech I.
Coordinate team with the Maintenance Manager for all repairs and actions that need to be completed around the auction. This is including but not limited to snow removal, auction projects, auction repairs, and scheduling.
Maintain a current list of emergency contractor and repair contacts and distribute as needed to management.
Ensure proper follow through on all directives, bulletins, and schedules from the Facilities Manager or other corporate sources.
Coordinate with other departments in regard to repairs, maintenance, and snow removal.
Maintenance Tech I Qualifications:
High School Diploma or GED required.
Must be qualified to operate a motor vehicle and possess a valid driver's license.
Previous Maintenance experience preferred.
Computer skills preferred
Effective customer relations, communication, and interpersonal skills required.
Ability to understand and adhere to Company policies in all areas required.
Maintenance Tech II Qualifications:
Must have qualifications in Level I.
Previous Maintenance experience is required.
Physical Requirements and Working Conditions: The physical activity requirements of the position are Medium to Heavy Physical Work.
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Constant reaching, standing, walking, grasping, feeling, talking, hearing
Frequent- stooping, repetitive motion
Occasional- balancing, kneeling, crouching, pushing, pulling, lifting
Potential - running, jumping, yelling or other rapid forceful movement in emergency situations.
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards, such as electrical current , moving mechanical parts, exposure to hot equipment and cleaning and pesticide chemicals; and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
KAR Auction Services