Maintenance Tech Any Level

Maintenance Technician

JOB PROFILE

The Facilities Maintenance Technician position has broad responsibility for maintenance, repair, service, and troubleshooting of all major facilities including electrical systems, central and branch facilities, buildings, grounds, and specialized equipment. Overall duties will be to maintain safe and efficient company facilities that are compliant with all operational, business, and legal requirements, and may perform, assist or oversee repairs, additions, or modifications to facility infrastructure.

This is a skilled maintenance technician position, who works largely independently, with a company-provided field service truck. Work is performed at a variety of company locations across East Tennessee, including service shop or industrial environments, and office and professional facilities housing sales and staff personnel.

The Facilities Support Technician position will be based in or near the Knoxville, Tennessee area, and will have a responsibility to serve facilities typically located throughout the East Tennessee territory. Reporting to the Facilities Manager based in Knoxville Tn, the Facilities Support Technician will regularly travel to facilities across the dealer territory, including occasional overnight stays.

BASIC REQUIREMENTS

• Facility Technician or Electrician training through accredited technical schools, apprenticeship, or through related military experience preferred. High school diploma required.

• Five (5) or more years of previous hands-on facilities general maintenance experience preferred, including electrical diagnostics, advanced troubleshooting, and repair experience working on 120 - 480-volt electrical equipment.

• Ability to maintain, repair, install and construct company facilities, including electrical and electronic, mechanical, HVAC, plumbing and hydraulics, gas, and pneumatic systems. Equipment will include cranes and hoists, air compressors, buildings, roofs, flooring, doors, docks and liquid storage tanks, and dispensing equipment.

• Candidates with limited electrical experience, but with strong facility repair experience will be considered.

• Able to work flexible schedules, including nights, and must be able to work independently in remote locations.

• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.

• Demonstrated sense of urgency and self-initiative, and the personal drive to be successful.

• Excellent communication skills.

• Possess and maintain a current, valid state driver's license with a current DOT medical card as required for towing.

• Must be able to travel as required generally within territory (averaging up to 50%).

• Maintain a company vehicle equipped with both personal and company-owned tools

• Keep the vehicle in a clean and orderly fashion

RESPONSIBILITIES

The Maintenance Technician will read and interpret technical instructions, safety manuals, service manuals, company policies, and procedures. Works with electric and electronic schematics, wiring diagrams, and ladder logic; and demonstrates an understanding of single-phase and three-phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment. Electrical switchgear experience is helpful. Provides advanced troubleshooting and high-quality repair service on facilities including electric power sources, and switchgear, responding to company needs in a positive, safe, and timely manner, ensuring maximum value for work performed.

Maintenance Technicians have safety and business responsibility within a broad company territory. As a technical expert and facilities support contact, they are responsible for communicating to provide an exceptional service experience as they identify, troubleshoot, diagnose and repair facilities and systems.

Safety

• Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.

• Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.

Customer Satisfaction

• Respond to requests in a courteous and professional, timely, and responsive manner.

• Travel to designated facility sites to perform professional quality field service repairs consistent with Company standards.

• Maintain a clean, professional appearance.

• Advise Facility Manager of schedule and parts and supplies needed for necessary repairs.

• Work with Facility Manager to assist in addressing questions and problems as necessary.

Business

• Document detailed and complete descriptions of all repair operations performed, using required forms and procedures.

• Accurately record parts utilized, labor time, expenses, and mileage.

• Demonstrate a positive attitude and a high level of personal credibility and integrity with dealer employees, management, and co-workers.

General Conditions

• All locations offer clean, safe working environments; however, work conditions may present hazardous and potentially lethal electrical energy may be present. A detailed knowledge of electrical systems and equipment and a demonstrated proficiency in safe troubleshooting and repair of electrical equipment using standard procedures is required.

• Must possess a basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters.

• Demonstrate troubleshooting and analytical problem-solving skills.

• Communicate effectively verbally and in writing.

• Follow Company procedures and standard operating procedures.

• Must be honest, reliable, and dependable, and display a positive attitude.

• Work well under occasional pressure or within deadlines.

• Work independently or with others in a collaborative, cooperative, team environment.

• Maintain a record of good attendance and document performance at prior jobs.

• Able to travel in an assigned region, and to work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required.

• Candidate must meet all eligibility requirements to drive a Company Service vehicle, including but not limited to current, valid driver's license issued by the state in which they reside.

Physical Requirements

• Pass a pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.

• Able to lift 20-70 pounds occasionally. And push or pull up to 100 pounds.

About the Company:

Stowers Machinery is fortunate to have served East Tennessee since 1960. East Tennessee is a great place to live, work, and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial. And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.