Maintenance Supervisor - 2Nd Shift

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

This position is responsible for maintaining the efficient repair and conditions of all assets of the Hersheypark Camping Resort, including the daily operation of the pool and pool chemicals. This position is also responsible for ensuring that all work performed by the Maintenance department and Cabin Attendants in cabins, bathhouses, and public areas meet the expected standards of cleanliness and consistency.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Create and manage all employee schedules for the maintenance and grounds department, to include managing time off requests, creating and dispersing schedules, and managing shift changes.

• Monitor staff activity to ensure productivity and safe work practices. Maintain employee time cards to ensure accuracy of punches and tracking attendance. Coach and counsel employees for corrective action as needed.

• Handle daily record keeping of assignments, staff, and guest opportunities.

• Oversee and supervise pool operation including but not limited to: water testing and chemical balancing, equipment repairs, safety regulations, and assisting lifeguards in closing the pool at the end of the day.

• Oversee and supervise grounds maintenance team including but not limited to: run gas powered lawn equipment (such as zero turn mowers, string trimmers, chain saws, hedge trimmers, etc.), collect trash around the campground including trash receptacles and recycling containers, and clean fire pits.

• Provide maintenance in the following areas: Electrical, HVAC, Plumbing, Carpentry, Cable and Wi-Fi, as well as others identified as needed including vehicle and golf cart repairs.

• Inspect bath houses, laundry rooms, and public areas to include the game room and registration area for cleanliness and maintenance challenges.

• Assist housekeeping as needed in cleaning cabins, bathhouses, and public areas.

• Proper use of cleaning agents, chemicals, and equipment to include but not limited to: propane and propane tanks, pool chemicals, cleaning chemicals, and gasoline. Assist in training employees in cleaning procedures.

• Use the property management system and other departmental software to assign cabins, print reports, assign daily tasks, log maintenance needs, and answer/respond to company emails.

• Handle guest opportunities in a professional and appropriate manner. Respond to all guest requests in a timely and professional manner.

• Perform other duties as assigned by management.

Qualifications:

• Must be 18 years of age or older.

• Must have a valid driver's license.

• Minimum 1 year experience with electric, plumbing, and basic HVAC

• Within two months of employment, must be able to pass a respirator fit test, Category Core & Category 24 Pesticide Exam, as well as the Ellis & Associates Lifeguard Certification Exam.

Knowledge, Skills, and Abilities:

• Supervisory experience preferred.

• Keyboarding skills and computer literacy.

• Experience with employee and guest relations skills.

• Experience with conflict resolution and problem solving.

• Ability to speak, read, write, and understand English.

• Ability to learn and understand basic pool chemistry and operations.

• Must have the ability to wear a half face or full face respirator.

• Must be able to act as a lifeguard when needed.

Job Demands:

• This is a part time year round position, typically scheduled 40 hours per week May through October and minimal working hours November through April.

• Physical requirements require mobility and good physical condition. Must be able to walk, stand, bend, stoop, lift, carry, sit, climb ladders, and work in confined spaces.

• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.

• Must be able to lift, pull, push, operate a maximum of 75 lbs.

• Exposure to basic cleaning chemicals, propane, gasoline, and pool chemicals.

• Exposure to machinery to include lawn care equipment, tractors, and golf carts.

• Must be able to work a flexible schedule based on operational needs, including weekends and holidays, evenings, and overtime.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer