Maintenance Staff

Position Summary: Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments, and fellow team members.

Essential Duties & Responsibilities:

• Respond and attend to guest repair requests.

• Acknowledge all guests according to company standards, anticipate and address guests concerns.

• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.

• Check for new maintenance requests from the PMS and update remarks once the task is completed.

• Interpret readings from meters & gauges and other measuring units.

• Prioritize and organize work assignments. Work under pressure situations and exercise good judgements.

• Maintain confidentiality of hotel guests and pertinent hotel information.

• Ensure security of guest room access and hotel property.

• Must complete all reports required by brand and Hospitality Company for Quality Assurance tracking.

• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps and HVAC.

• Test, troubleshoot and perform basic repair on all types of equipment.

• Regularly perform preventive maintenance duties in lubrication of equipment, changing of filters, checking of fire extinguishers and other duties to prevent major costly breakdowns as assigned.

• To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.

• To be available for any emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency.

• Monitor fire Alarm / Life Safety Systems, as necessary.

• Read and understand blueprints, schematic drawings, and technical parts breakdown.

• When no work is assigned, keeps productive throughout the shift by completing work orders, completing weekly walk-through items, and any other task that needs to be completed in the hotel.

• Keep all tools and supplies secure throughout shift to prevent loss from theft.

• Ability to lift and/or move up to 50lbs.

• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Performs other duties as assigned.

Qualifications

• High School Education or GED

• Minimum of two years experience in Maintenance

• Effective problem-solving abilities

• Excellent written and verbal communication skills

• Well organized and able to prioritize tasks.